Import Import button and file thumbnails grayed out in import dialog

[J.W. Wall]

Lightroom Version Number

Lightroom Classic version: 7.2

Operating System

1. macOS 10.13 High Sierra

I am trying to import about 200 photos from the last couple months which do not appear in the LR catalog. When I try to import them, the thumbnails are grayed out and so is the import checkbox. When I click "new images" at the top of the thumbnail window, all the thumbnails disappear.

I took this to mean that the images are in the catalog somewhere, but LR cannot find them nor can I.

I am a long-time LR user but only use it a couple times a month usually. MacOS, newest version, iMac 27" w/SSD, photos kept on an external firewire 800 drive (has worked for several years and seems fine now). Correct LR version seems to be 7.4.

Any help will be greatly appreciated.

 

[Johan Elzenga]

Yes, this means that Lightroom thinks these images have already been imported. Is it possible that you renamed them?

 

[tsinsf]

Perhaps you have "Do not import duplicates" checked. Try unchecking it and then see if LR will import them.