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Another - Lightroom 6 will not open, question

Discussion in 'Lightroom 1-6 for Windows & Mac (perpetual)' started by Slyonthefly, Feb 11, 2018.

  1. Slyonthefly

    Slyonthefly New Member

    Joined:
    Feb 10, 2018
    Messages:
    3
    Lightroom Experience:
    Beginner
    Primary OS:
    Mac 10.9.x Mavericks
    Lightroom Version:
    6.x / CC 2015.x
    Operating System: MAC OS X 10.9.5
    Exact Lightroom Version: 6.14 (perpetual)

    Hello,

    I am new to this group and still consider myself a beginner in LR. I am posting this only after I have tried without success, the recommendations given in previous posts.

    The back-story is this. I had a laptop with a stand-alone version of LR 6 installed, which I was using (Paid upgrade Feb 2016). This laptop was sadly stolen recently.

    I have now upgraded my desktop to LR 6.14 from a previous version of LR that was on it. The upgrade seemed to have installed OK but it will not open. I have MAC OSX 10.9.5. The 2 error mssg’s that I am getting is this: An error occurred when attempting to change modules. The other is: Lightroom encountered an error when reading form its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches.

    I have created another folder and moved all of my preferences with: com.adobe.Lighroom6.plist files into it.

    I have checked and do not have any files with the extension .lock in them, so I did not need to delete any of those. I have rebooted but still LR will not open. I have also read Troubleshooting guide for errors that can occur when you change modules in Lightroom and I have worked down the list.

    Is uninstalling and then reinstalling my next option?


    Thanks to all of you here.
     
  2. JohanElzenga

    JohanElzenga Lightroom Guru Staff Member Moderator Lightroom Guru

    Joined:
    Jul 2, 2015
    Messages:
    6,521
    Location:
    Netherlands
    Lightroom Experience:
    Power User
    Primary OS:
    Mac 10.13.x High Sierra
    Lightroom Version:
    Classic 7
  3. Slyonthefly

    Slyonthefly New Member

    Joined:
    Feb 10, 2018
    Messages:
    3
    Lightroom Experience:
    Beginner
    Primary OS:
    Mac 10.9.x Mavericks
    Lightroom Version:
    6.x / CC 2015.x
    Thank you Johan, I will update my OS and then give this another try.
     
  4. Slyonthefly

    Slyonthefly New Member

    Joined:
    Feb 10, 2018
    Messages:
    3
    Lightroom Experience:
    Beginner
    Primary OS:
    Mac 10.9.x Mavericks
    Lightroom Version:
    6.x / CC 2015.x
    This worked like a charm! Thanks to everyone for this extremely helpful website.
     
    Roelof Moorlag likes this.

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