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  1. Laura Shoe

    Import My Process: 2020 Apple Photos to Lightroom Classic Migration

    By the way, since @clee01l mentioned migrating to the cloud-based Lightroom first: in my small test, it only migrated the unmodified originals, and keywords were not preserved for raw or non-raw files. File names are the cryptic Photos file names. Titles and captions/descriptions migrate, as...
  2. Laura Shoe

    Import My Process: 2020 Apple Photos to Lightroom Classic Migration

    Thanks for writing this up, @BertL! I'm redoing my video tutorial because the method I used worked well for some, and terribly for others. I plan to use this approach. It's unfortunate that, at least in my testing, for JPEG, PNG (and presumably other non-raw) originals, exporting the...
  3. Laura Shoe

    Mobile Downloads Database Messed With

    Thank you. That's easy enough. How do we get the main catalog to sync?
  4. Laura Shoe

    Mobile Downloads Database Messed With

    Hi LR gurus, a friend of mine has an issue that I don't know how to solve: she accidentally had two catalogs and wasn't seeing newer mobile downloads in her main one, so as best as I can tell from her story, she went into the Mobile Downloads.lrdata database for the second one, took images out...
  5. Laura Shoe

    Duplicate (Phantom?) entries in catalog.

    @Jim Wilde, the paths for these three folders are X:\Photo Library\PHOTOS GO HERE (this one, and only this one, shows in Finder) X:\Photo Library\Photos go here X:\Photo Library\Photos Go Here (The drive letter has changed since I wrote previously, from F: to a permanent assignment of X)
  6. Laura Shoe

    Duplicate (Phantom?) entries in catalog.

    Thank you, Jim. Here's a screenshot of the Folders panel with three versions of Photos Go Here. I didn't take one of Finder, but it just shows F:\Photo Library\PHOTOS GO HERE. (I'll get a screenshot.) I'll get back to you on the paths.
  7. Laura Shoe

    Is there a way to tell when LR is done writing XMP files?

    3.5 minutes may seem long, but if you use collections and the other items I mentioned that aren't saved to XMP, I'd venture to say you'd burn through 3.5 minutes many times over trying to recover from a catalog corruption without a backup. Do you get up from your desk periodically for meals...
  8. Laura Shoe

    Is there a way to tell when LR is done writing XMP files?

    We were writing at the same time. Try storing your backups on your internal drive - see if that speeds up the process. As long as you back up your internal drive, that would be fine.
  9. Laura Shoe

    Is there a way to tell when LR is done writing XMP files?

    Hi Kirby, regarding catalog backups: all of your work is contained in the catalog. Making backups over time allows you to recover from a catalog corruption by allowing you to recover from one that was made before the corruption. I would go into Edit (PC) or Lightroom (Mac) > Catalog Settings...
  10. Laura Shoe

    Is there a way to tell when LR is done writing XMP files?

    If you select lots of photos to write metadata to, you'll see progress in the status bar. Otherwise I don't think there's a way to see it. If you close Lightroom before it is finished, it will warn you and give you a chance to cancel the quit. Note that frequent catalog backups are a better...
  11. Laura Shoe

    Duplicate (Phantom?) entries in catalog.

    It didn't work, Johan - same message. I have advised her to back up everything, photos and catalog, and then call Adobe Technical Support ... but if you have any other ideas, I'm all ears. Thank you for your help thus far.
  12. Laura Shoe

    Duplicate (Phantom?) entries in catalog.

    I have been working with a client. She has "pgh", "Pgh" and "PGH" on her external drive. The last one is what shows in Finder. - I created a "temp lr" folder at the root of her external drive, - updated the location of "pgh" to "temp lr", - I updated "temp lr" to "PGH". I got this error: "An...
  13. Laura Shoe

    Lightroom 5 Flash Web Galleries

    Thank you, Victoria!
  14. Laura Shoe

    Best way to incorporate missing photos

    Hi Lee, If the folders have question marks, then right-click and use Find Missing Folder to reconnect the folders. If the child folders are still in the old parents (and the images are still in the old child folders), then when you find the missing parent folders, LR will automatically find...
  15. Laura Shoe

    Lightroom 5 Flash Web Galleries

    Hello Lightroom gurus! I am updating my Producing Great Output video series, which covers Lightroom's output modules. Since my series will still support LR 5 (as well as 6, CC 2015 and Classic CC), I am trying to understand whether one can still create flash galleries with the LR 5 web module...
  16. Laura Shoe

    Folders

    Thank you, Johan. There isn't any duplication of folders. Are you suggesting doing a similar fix - like updating the location of the Photos Primary drive to some temporary folder, and then back to the drive?
  17. Laura Shoe

    Folders

    Hi folks, last week in working with a client I went to resolved this issue of drives showing as folders, by right-clicking on the \ folder and choosing Hide This Parent, and I got this message. Any ideas? Thank you!
  18. Laura Shoe

    Existing Presets Disappeared

    That did the trick, @Jim Wilde! Thanks again.
  19. Laura Shoe

    Existing Presets Disappeared

    Thank you, @Jim Wilde and @I-See-Light! I'm sure that she has a subscription; I'll have her try unchecking and rechecking the Store Presets option.
  20. Laura Shoe

    Existing Presets Disappeared

    I have a client who just upgraded from Lightroom 6 to Lightroom Classic 7.4. She stores her presets with the catalog. She received the message that her presets had been successfully converted to XMP. The old ones in her catalog folder have the symbols before the names, and the converted XMP...
  21. Laura Shoe

    Just a Blue Spinning Circle

    Problem solved - I had already reinstalled and restarted to no avail, but for some reason another reinstall and restart did the trick.
  22. Laura Shoe

    Just a Blue Spinning Circle

    I hadn't tried deleting those, Victoria, but thank you for the suggestion. Unfortunately this didn't work though.
  23. Laura Shoe

    Just a Blue Spinning Circle

    and it has been sitting for several hours now. Thanks for answering, btw!
  24. Laura Shoe

    Just a Blue Spinning Circle

    Hi Mark, After leaving it for quite a while with no change (and internet download speed in excess of 150 mbps) I deleted all data from the cloud, so there is no data to be synced down to LR CC - but I still have the blue spinning circle and can't import photos.
  25. Laura Shoe

    Just a Blue Spinning Circle

    Operating System: Mac 10.13 Exact Lightroom Version (Help menu > System Info): 1.0.1 [ 20171102-1240-2cb2cb2 ] (Nov 2 2017) Hi folks, I'm stumped. I opened LR CC today and just have a blue spinning circle - otherwise LR CC is empty - no photos despite many in LR mobile and web. I reset...
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