You buy a lovely new camera, the latest released, shoot some photos and excitedly connect your SD card to import your photos into Lightroom – and Lightroom says your raw files are an unsupported raw file type. Yet the file extension is the same as your old camera – what’s going on? Why doesn’t Lightroom… Click to continue
How do I clean up duplicate photos?
Over time, you may have ended up with a load of duplicated photos that you need to clean up. Merging catalogs can introduce duplicates, but so can importing photos with Don’t import suspected duplicates unchecked, importing exported photos or using the catalog on more than one device can also clutter your catalog with duplicate photos. Whatever… Click to continue
Lightroom and macOS Mojave Compatibility
The newest Mac operating system, macOS 10.14 Mojave, went live yesterday. The big question is, does Lightroom work? Lightroom The good news is Lightroom Classic 7.5, Lightroom CC 1.5 and Lightroom 6.14 (and as-yet-unreleased later versions) do work on Mojave, with no known issues at this time. Older Lightroom versions are not supported, and… Click to continue
Lightroom and macOS High Sierra Compatibility
The newest Mac operating system, macOS 10.13 Sierra, goes live later today. The big question is, does Lightroom work? The good news is Lightroom CC 2015.12 and Lightroom 6.12 and later do work on High Sierra. Older Lightroom Versions Older Lightroom versions are not supported, and will not be updated. They haven’t been extensively… Click to continue
How do I change or create keyboard shortcuts?
If you’re using the English version of Lightroom with another language keyboard, some of the keyboard shortcuts might not work. Mac only On a Mac, the easiest way to change a keyboard shortcut is to use the operating system keyboard preferences. In Lightroom, make a note of the menu command, being careful to note any… Click to continue
How do I send a bug report or feature request to Adobe?
As carefully as Adobe and prerelease testers check each release, Lightroom is now an incredibly complex program and it’s inevitable that bugs will slip through the net. As a result, you’ve likely already found bugs in Lightroom – but who do you tell? How can you be sure it’s really a bug? And why don’t they… Click to continue
Lightroom Performance – What’s Slow?
Over the past 8 weeks, we’ve learned the pros and cons of non-destructive editing, how different computer components affect different areas of the program, and the ways you can adjust your Lightroom workflow to get the best performance. In the first post, we said simply saying “Lightroom is slow” doesn’t help, because different areas of… Click to continue
Lightroom and macOS Sierra Compatibility
The newest Mac operating system, macOS 10.12 Sierra, goes live later today. The big question is, does Lightroom work? The good news is Lightroom CC 2015.7 and Lightroom 6.7, which are available right now, do work on Sierra. It’s possible that there are minor issues that haven’t been spotted yet, but it has been through… Click to continue
Standard Lightroom Troubleshooting Steps
If you’re having a problem with Lightroom, there are some general troubleshooting steps you can try. (As always, make sure you have backups before you try any troubleshooting steps.) 1. The magic reboot If you’re having odd problems with any computer program, the age-old wisdom “turn it off and turn it on again” still works… Click to continue
Catalog corruption – how does it happen and can it be prevented?
Phil Burton asked an excellent question on the forum today. He noted that there are numerous catalog corruption threads, and asked “what tends to cause catalog corruption?” and “how can we prevent or minimize this corruption?” Phil’s right, there are a lot of threads about corrupted Lightroom catalogs. So does this mean your catalog is likely to… Click to continue
Lightroom thinks my photos are missing—how do I fix it?
At some stage, most people run into worrying exclamation marks or question marks denoting missing files. These warnings appear when Lightroom can no longer find the photos at their last known location. But if Lightroom thinks my photos are missing—how do I fix it? Usually, the issue is because you’ve used other software such as… Click to continue
How do I roll back to an earlier Lightroom release?
If you run into serious bugs in the latest Lightroom update, you can roll back to a previous dot release. Here’s the step-by-step: Uninstall Lightroom. On Windows, you can do this from the Add/Remove Programs screen. On Mac, navigate to Applications > Adobe Lightroom > Uninstall Adobe Lightroom. Download and install the 2015.0 / 6.0 release from https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html… Click to continue
Lightroom and El Capitan Compatibility
Mac OS 10.11 El Capitan’s now been out for a day or so, and you may be wondering whether it’s safe to upgrade. As far as Lightroom goes, there are a couple of issues under investigation so far. The big one – Nikon and Leica tethering is not working. Update 2016-01-27 – Nikon tethering is fixed… Click to continue
Lightroom and Windows 10 Compatibility
Windows 10 has been available for a few weeks now, but the more cautious among us like to wait to see which bugs are likely to cause trouble. As a Mac user, I haven’t been watching the wider picture too carefully, but I can give you an update on the known issues that could affect your Lightroom… Click to continue
How do I show hidden files to find my preferences and presets?
On Windows, you can open the Start menu and type %appdata%\Adobe\Lightroom in the Start menu search box and you’ll be taken directly to the Lightroom user folder. If you want to always show the hidden files and system folders, open an Explorer window and go to Organize menu > Folder and Search Options. Under the… Click to continue