If you find you're having odd problems with Lightroom, resetting Lightroom’s Preferences file can solve all sorts of ‘weirdness,’ so it’s a good early step in troubleshooting. Let's take a look at how to simply reset Preferences, and also how to find … Click to continue
How do I correct duplicate folders with the same name in my catalog?
Have you ever edited photos in Photoshop, only to find the edited photo appears in a different folder in Lightroom's Folders panel? Or perhaps you've ended up with two Pictures folders in Lightroom, but only one on your hard drive. The cause is … Click to continue
How do I roll back to an earlier Lightroom Classic release?
Before a new release of Lightroom, extensive testing is done. However, due to the many variations of computer hardware and operating systems, sometimes an issue is found that's serious enough that you'd want to roll back to a previous release. How do … Click to continue
How do I change my monitor profile to check whether it’s corrupted?
If you're having preview problems of any description, the monitor profile is a likely suspect. This is especially if you've recently upgraded your operating system or graphics card driver, or installed a new monitor. To rule out the monitor profile … Click to continue
Standard Lightroom Classic Troubleshooting Steps
If you're having a problem with Lightroom Classic (or Lightroom 1-6), there are some general troubleshooting steps you can try. (As always, make sure you have backups before you try any troubleshooting steps.) 1. The magic reboot If you’re having … Click to continue
Lightroom thinks my photos are missing—how do I fix it?
At some stage, most people run into worrying exclamation marks or question marks denoting missing files. These warnings appear when Lightroom can no longer find the photos at their last known location. But if Lightroom thinks my photos are … Click to continue
Why doesn’t my Lightroom version support my new camera?
You buy a lovely new camera, the latest released, shoot some photos and excitedly connect your SD card to import your photos into Lightroom - and Lightroom says your raw files are an unsupported raw file type. Yet the file extension is the same as … Click to continue
How do I clean up duplicate photos?
Over time, you may have ended up with a load of duplicated photos that you need to clean up. Merging catalogs can introduce duplicates, but so can importing photos with Don't import suspected duplicates unchecked, importing exported photos or using … Click to continue
Lightroom and macOS Mojave Compatibility
The newest Mac operating system, macOS 10.14 Mojave, went live yesterday. The big question is, does Lightroom work? Lightroom The good news is Lightroom Classic 7.5, Lightroom CC 1.5 and Lightroom 6.14 (and as-yet-unreleased later … Click to continue
Lightroom and macOS High Sierra Compatibility
The newest Mac operating system, macOS 10.13 Sierra, goes live later today. The big question is, does Lightroom work? The good news is Lightroom CC 2015.12 and Lightroom 6.12 and later do work on High Sierra. Older Lightroom … Click to continue
How do I change or create keyboard shortcuts?
If you’re using the English version of Lightroom with another language keyboard, some of the keyboard shortcuts might not work. Mac only On a Mac, the easiest way to change a keyboard shortcut is to use the operating system keyboard … Click to continue
How do I send a bug report or feature request to Adobe?
As carefully as Adobe and prerelease testers check each release, Lightroom is now an incredibly complex program and it's inevitable that bugs will slip through the net. As a result, you've likely already found bugs in Lightroom - but who do you tell? … Click to continue
Lightroom Performance – What’s Slow?
Over the past 8 weeks, we've learned the pros and cons of non-destructive editing, how different computer components affect different areas of the program, and the ways you can adjust your Lightroom workflow to get the best performance. In the … Click to continue
Lightroom and macOS Sierra Compatibility
The newest Mac operating system, macOS 10.12 Sierra, goes live later today. The big question is, does Lightroom work? The good news is Lightroom CC 2015.7 and Lightroom 6.7, which are available right now, do work on Sierra. It's possible that … Click to continue
Catalog corruption – how does it happen and can it be prevented?
Phil Burton asked an excellent question on the forum today. He noted that there are numerous catalog corruption threads, and asked "what tends to cause catalog corruption?" and "how can we prevent or minimize this corruption?" Phil's right, there … Click to continue