Just over a week has passed since Adobe released the CC 2015.2 and 6.2 updates, and it’s been a tough week for the entire Lightroom community, from the Lightroom team right through to the users who have had their work disrupted.
The thread about the new Import dialog shot to the top of the listing on the Feedback forum in record time, primarily due to missing Import functionality that broke the workflows of many advanced and professional users. Forums do tend to give a distorted view of how people are feeling, as happy users have no reason to post, but even so, I’ve never experienced a response like it.
On Friday, Tom Hogarty made a public apology, admitting they’d made some bad decisions with this release and promising to “work hard to earn your trust back.”
To be fair, we’ve all made mistakes. Adobe may be a big corporation but it’s made up of imperfect humans. We all make bad decisions at times, and unfortunately this one affected a large number of people. What’s important now is what they do next.
So what’s happening with Import?
The short answer is “we don’t know what’s going to happen with Import yet.” The immediate priority was the stability issues, and now Adobe will be figuring out exactly how to integrate all of the feedback they’ve received. That’s going to take time – possibly even 2 or 3 months – but that doesn’t mean you’re being ignored. Your feedback has been heard loud and clear.
I’m on TheFix podcast
To hear a little more about this week’s events and the new Import dialog, you can catch me on episode 35 of The FIX podcast with Sean Duggan this week. It should be available to watch later today.
Is it safe to upgrade now?
On Friday, Adobe released the CC 2015.2.1 /6.2.1 updates, which appear to have solved many of the crash and performance issues.
Some users are still seeing stability problems, particularly having to force quit the application, and the team are investigating these leftover issues.
There are a couple of other smaller bugs that have been discovered in these updates and they will be fixed in due course, and they have easy workarounds noted on the linked threads:
- Applying Auto Tone while importing photos turns previews black
- Synchronize Folders isn’t working correctly if the ‘Show import dialog before importing’ checkbox is unchecked and the selected folder contains subfolders.
On a production machine, I’d recommend staying with 2015.1.1 / 6.1.1 for now, until things settle down, although the number of users continuing to see issues is now comparatively small.
If you do decide to upgrade and then get stuck, it’s quite simple to downgrade using these instructions.
Book updates – and a free download or two
As the new Import dialog looks nothing like the old one, I’ve rewritten the Import chapter of my book. For registered LRCC/6 book owners, it’s been available for download in the Members Area for the last few days.
Since so many people are trying to figure out the new Import dialog, I’ve decided to help by making my new Import chapter available for ALL of my newsletter subscribers for the next couple of weeks.
To download it, enter your name and email address into the Newsletter Signup form (see the sidebar or below this post on a mobile device). If you’re a new subscriber, click the link in the confirmation email to access the download. If you’re already subscribed, the link to the download page displays in the signup form when you click Sign Me Up!
Putting the new Import dialog into my free Quick Start eBook has given me the opportunity to do a number of other updates to the eBook at the same time. I’m on course to have this finished by the weekend and will send all subscribers an updated download link as soon as it’s ready.