If you’re still having problems, resetting Lightroom’s Preferences file can solve all sorts of ‘weirdness,’ so it’s a good early step in troubleshooting.
How Do I Reset Preferences?
In Lightroom CC/6, there’s a simple automated way of doing it—just hold down Alt and Shift (Windows) / Opt and Shift (Mac) while opening Lightroom and it’ll ask whether to reset the preferences. The timing is crucial—hold them down while clicking/double-clicking on the app/shortcut.
Alternatively, in Lightroom CC/6 (or earlier versions), you can reset the preferences manually. Moving or renaming the preferences file, rather than deleting it, means that you can put it back if it doesn’t solve the problem, to save you manually recreating your preferences again.
- Go to .
- If Store presets with this catalog is unchecked, press the Show Lightroom Presets Folder button.
If Store presets with this catalog is checked, uncheck it, press the Show Lightroom Presets Folder button. Don’t forget to check the checkbox again after step 4, otherwise you’ll wonder why your presets disappeared.
Alternatively, you can navigate directly to C:\Users\[your username]\AppData\Roaming\Adobe\Lightroom\Preferences Note that this is a hidden folder, so the easiest way to do so is to open the Start menu search box (Windows 7) / Search charm (Windows 8) and type %appdata%\Adobe\Lightroom\Preferences
- Whichever way you choose to find the folder, close Lightroom before going any further.
- Rename, move* or delete the Lightroom 6 Preferences.agprefs and any earlier versions (but leave the Lightroom 6 Startup Preferences there), then restart Lightroom.
- Quit Lightroom.
- Open Finder and select the .
- Hold down the Opt key so appears in the menu, then click on .
- In the Finder window, open the Preferences folder and scroll down to com.adobe.Lightroom6.plist
- Move this file*, plus any other Lightroom preference files (e.g. com.adobe.Lightroom6.LSSharedFileList.plist or older versions), to another folder or delete them.
- Reboot your computer (because OS X caches some preference files), then restart Lightroom.
- If your presets are missing, go to Store presets with this catalog and they should reappear. , check
* Moving or renaming that preferences file, rather than deleting it, does mean that you can put it back if it doesn’t solve the problem, to save you recreating your preferences again.
What’s Stored in Preferences?
If you reset your Preferences file, the obvious settings that you lose are those in the Preferences dialog, but it also includes other details such as your View Options settings, last used settings, FTP server details, some plug-in settings, your country, etc.
Your original photos, Develop settings, Develop defaults, collections, presets and other important settings aren’t affected by deleting the Preferences file.
The Store presets with this catalog setting also reverts to default (unchecked) if you reset the preferences file, but the presets themselves are perfectly safe, and checking the checkbox in Preferences causes the presets to reappear.
On Lightroom CC/6, there are also separate startup preferences which don’t usually need resetting. These include the last used catalog path, the recent catalog list, which catalog to load on startup and the catalog upgrade history.
On Lightroom 5 or earlier, don’t panic if Lightroom opens with a blank catalog or asks you to create one after trashing the preferences. If it finds a catalog at the default location, that’s the catalog it will initially open, but you can go to File menu > Open Catalog to navigate to your normal catalog.