Almost every question we’ve ever been asked is answered in one of our books. If you can’t find the information in the applicable book (we know they’re big books!), current Premium Members can ask Victoria & Paul personally using the special Members-only contact form.
We include a year’s Lightroom Classic or Lightroom (Cloud) Premium Membership with your book purchase, and if your Premium Membership has expired, you can extend it at a discounted rate in the Members Area.
For questions about the traditional folder-based desktop version, you’ll need Lightroom Classic Premium Membership, which comes with Adobe Lightroom Classic – The Missing FAQ.
Lightroom (Cloud-based) & Mobile Questions
For questions about the desktop, mobile and web apps which store photos in the cloud, you’ll need Lightroom Cloud Premium Membership, which comes with Adobe Lightroom – Edit Like a Pro.
Lightroom 1-6 Questions
For questions about Lightroom 1-6, you’ll need the applicable version of the Missing FAQ book or newer. Click here to view your memberships for older Lightroom versions.
If you’re not a current Premium Member, we’ve provided lots of free resources on this website to help you with your Lightroom issues.
You’re welcome to browse the articles and blog posts and if you register for a free account, you can also download free Quick Start eBooks, ask questions on our free community forum and receive our free educational monthly newsletter.
Email Support Terms
We aim to reply to Premium Members emails within 48 hours, although it’s often quicker. While we’re able to answer most questions, this complimentary email access is not a replacement for paid live consulting services, so if your catalog has ended up in a muddle that you’re unable to fix with our instructions, we may recommend a consultant.