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Thank you Victoria. I have many thoughts and emotions on this topic but I'll limit myself to the following:
If there's anything we can do on Adobe's managed platforms(Help forums and bug reporting forums) to help ease this transition please let me know. We're also investing in more modern approaches to feedback including interactions within the application.
- Lightroom's continued success wouldn't exist if it wasn't for the support of this community
- This community wouldn't have thrived without this sentiment, "The atmosphere and style of help we've cultivated here is something I'm very proud of, but I've come to realise that it's due to the way WE treat people, rather than the website we're using."
Sincerely,
Tom Hogarty
Adobe Systems
I'm sorry to see this place close it's doors. It has been every helpful with the short time I was a member. If I can't find an answer somewhere else I come here. I don't have the history but thanks Victoria for this place, to the mods/gurus and all that helped finding solutions.
Me too. I don't know how I could have mastered Lightroom, such as I have, without this forum. There is a saying about, "All good things must come to an end." Still, I'm surprised.Disappointed.
Tom,Tom - Adobe could help us and yourself out by finding a way to keep this forum, it's users, contributors. and its gurus active and somewhat separate from the current Adobe forums. Your forum leaders could learn a lot from how this forum operated and succeeded.
Tom,
I have found the official Adobe forums frustrating to use, compared with this forum. i'm sure that Adobe has invested a lot in their forum application, but in the end, I hardly ever go to the Adobe forums and I'm a daily (several times!) visitor to this forum. I want to add my voice to the others urging Adobe to adopt this forum. There is a lot of ferment in our little Lightroom world, and this forum has been an excellent place to discuss/vent/get explanations.
It's hard to build up this kind of community. Take the opportunity.
Phil
Ok, tell me more about this. Having access to this forum is a major selling point for Lightroom itself? Is that because the forum software is easier to use? Or the atmosphere and sense of community? Or the fact it’s simply more intimate than the Adobe forums?To be honest I have been wrestling with the idea of moving away from the subscription model for a while now and this has probably pushed me over the edge.
I’m touched by the strength of feeling. I am listening to all of your responses and considering options... no promises, but you are being heard.
Ok, tell me more about this. Having access to this forum is a major selling point for Lightroom itself? Is that because the forum software is easier to use? Or the atmosphere and sense of community? Or the fact it’s simply more intimate than the Adobe forums?
...I guess that this is my final post. I've enjoyed helping people and found my volunteer efforts rewarding. I also appreciate the world-wide friendships that I made here. I have even been able to make face to face connections with some on both sides of the Atlantic.
If you will note there are many expressing sentiments like this:Wow guys, you sure know how to tug at my heart strings!!!
If Adobe would adopt this type of forum interface, then leaving this website and migrating over to Adobe might be feasible. As it exists now, the Adobe website will Kill LR support before it gets improved to the quality of this one.I have found the official Adobe forums frustrating to use, compared with this forum.