oh wow! I didn't even know this could have happened!
So glad to hear it will stay open though!
I find the Adobe website to be intensely confusing.. In part because there are so many posts, that a thread will quickly find its way out-of-sight in no time flat. And secondly, because it's just too linear - compounding the problem of posts going out-of-sight. ... As in "Here's your Adobe site" - "post everything under the sun right here".
This, on top of what others have mentioned about Adobe rarely listening and not doing much of anything other than to essentially say "We'll pass it on." It makes the whole site rather pointless.