Vista Ultimate x64 - upgrade failure

[ianm]

I purchased an upgrade key and despite being accepted by the Registration process (both upgrade and existing keys are shown with a green tick mark) the product still shows up as a trial and throws up the Try/Buy dialogue on startup.

 

[joshua]

Have you tried uninstalling and re-installing?

 

[Victoria Bampton]

You could try this technote here too: http://kb.adobe.com/selfservice/viewContent.do?externalId=kb4'1346