Really trying to figure out what happened and why I cannot use my shortcut for Virtual copies... please help someone! It seems it started happening when I upgraded... it was always working and now not. If someone can help i would be over the moon. Mac mojave Lightroom 9.1
Same problem since recent upgrade. :-/ and I didn't change anything. I cud swear after upgrade that the shortcut disappeared in the pull down menu, but it is now back. This is on MacOS Catalina. And it's a pain.
I finally worked around by manually assigning it. The odd thing is "Shift-Cmd-=" didn't work, and something else failed. It was making the "View" tab above highlight. Note, the "Cmd='" didn't;t ring the warning bell - something liked it.
I have my silicone Lightroom keyboard overlay, I scanned it for something unused... ":" (Shift-. I assigned "Photo→Create Virtual Copy" to "Shift-Cmd-;" - got me why that one worked. :-/