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Version 11.3 wouldn't even run

Joined
Jan 18, 2009
Messages
541
Location
Winnipeg, Canada
Lightroom Experience
Advanced
Lightroom Version
Classic
Lightroom Version
back to 11.2 after crashing on 11.3
Operating System
  1. Windows 10
Hi there,
I got the CC update to 11.3 yesterday and "Updated All".
Photoshop seems to work OK so far but not Lightroom Classic. I started it and it opened on a photo I was working on before the last shutdown. Then as soon as I tried to do further retouching on it LR locked up completely. I tried everything to get it to shut down and the only thing that would work was shutdown via Task Manager.
Called Adobe Tech Support and got some guy that honestly sounded like he knew Zero about it. He wanted to UNINSTALL LR completely, which of course would have lost all my presets, brushes, etc., etc. 0
I said NO and instead right clicked the Other Versions option and reverted back to 11.2, which works fine except as I noted in an earlier post the Gmail option no longer works, as happens with every update.

This is what I'm running on, and I set to update my graphics card automatically:
Computer: HP Omen 17" Laptop Installed 20210402​
System: Windows 10 Home​
Processor: Core i7 10750H​
Memory: 64 GB DDR 4​
Graphics: NVIDIA GeForce RTXT 2070 (8 GB GDDR6 dedicated)​

Anyone else having that problem with 11.3?
 
Joined
Jan 18, 2009
Messages
541
Location
Winnipeg, Canada
Lightroom Experience
Advanced
Lightroom Version
Classic

PhilBurton

Lightroom enthusiast (but still learning)
Premium Classic Member
Joined
Nov 16, 2015
Messages
2,758
Location
California, USA
Lightroom Experience
Intermediate
Lightroom Version
Classic
It's probably a result of the endless war between marketing and engineering :rolleyes:
@davidedric

More specifically, it's probably the result of the staightjacket that Adobe has put on, with its strict two month release cadence. More new functionality = less time for testing.
 

BobT

Active Member
Joined
Apr 7, 2009
Messages
336
Location
Australia
Lightroom Experience
Advanced
Lightroom Version
Classic
If you are brave enough, you might want to try Windows 11. I'm running Win 11/64 and so far so good with LrC 11.3. My specs are not much different to yours. I have an i7 12700K CPU. It also has UHD integrated graphics which runs LrC just fine without a separate GPU. In the interim, until Adobe comes up with a fix, it might be worth a try to disable the Nvidia GPU in Preferences. I think I read somewhere that LrC either can't use or has issues with two GPUs.
 
Joined
Jan 18, 2009
Messages
541
Location
Winnipeg, Canada
Lightroom Experience
Advanced
Lightroom Version
Classic
If you are brave enough, you might want to try Windows 11. I'm running Win 11/64 and so far so good with LrC 11.3. My specs are not much different to yours. I have an i7 12700K CPU. It also has UHD integrated graphics which runs LrC just fine without a separate GPU. In the interim, until Adobe comes up with a fix, it might be worth a try to disable the Nvidia GPU in Preferences. I think I read somewhere that LrC either can't use or has issues with two GPUs.
Still a little hesitant of Windows 11 due to issues former workmates are experiencing at work.
Your graphics card runs circles around mine:
https://cpu.userbenchmark.com/Compare/Intel-Core-i7-12700K-vs-Intel-Core-i7-10750H/4119vsm1053158
I've tried LR and PS without the card engaged and both programs bog down in no time. Just not an option for me.
 

Irv

New Member
Joined
May 29, 2016
Messages
2
Lightroom Experience
Intermediate
Lightroom Version
I have this issue in Windows 11, but only on my large (~500,00 pix) catalog. Other smaller catalogs work fine. Rolling back fixed it.
 

IvanG

New Member
Joined
Dec 27, 2009
Messages
19
Location
Boca Raton
Lightroom Experience
Advanced
Lightroom Version
Classic
I had a similar problem to jjlad with version 11.3 - not quite as bad, I could at least shut mine down without resorting to terminating the process. Synchronize folders ran for hours, while only importing about 40 Z9 images and optimize catalog ran for a whole day without completion. Must be all those performance enhancements Adobe included in the release. I also fell back to 11.2 via the Adobe Creative Cloud application and 11.2 is running fine
 

BobT

Active Member
Joined
Apr 7, 2009
Messages
336
Location
Australia
Lightroom Experience
Advanced
Lightroom Version
Classic
Still a little hesitant of Windows 11 due to issues former workmates are experiencing at work.
Your graphics card runs circles around mine:
https://cpu.userbenchmark.com/Compare/Intel-Core-i7-12700K-vs-Intel-Core-i7-10750H/4119vsm1053158
I've tried LR and PS without the card engaged and both programs bog down in no time. Just not an option for me.
Well at least that's one issue eliminated.
I've noticed that on importing and creating 1:1 previews, the CPU runs close to 100% and the GPU does almost nothing. However, when running Super Resolution, the reverse is true. When doing edits or exporting, only a few % of CPU and GPU resources are used.
 

becksnyc

Member
Joined
Apr 26, 2015
Messages
72
Location
Midwest, USA
Lightroom Experience
Advanced
Same issue with crashing on opening the program.
Also odd that when I tried to uninstall, it kept saying save work and close down the program (it was already closed). I had to restart to reinstall, which didn't resolve the problem anyway, so am rolling back to 11.2.
 

BobT

Active Member
Joined
Apr 7, 2009
Messages
336
Location
Australia
Lightroom Experience
Advanced
Lightroom Version
Classic
Just a shot in the dark that may affect some. I normally have backup processes automatically starting at midnight. Recently I set it to start at 9am so that I can see what's happening. I note that when the catalogue is being backed up, understandably Lr can't access it. Those having issues with Lr might check what background processes they have running that they may be unaware of.
 
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