Upgrade from 1.2 to 1.3.1 problem

[pcdunk]

Hi, I previously updated from 1.2 to version 1.3 but returned to 1.2 due to issues. Now when I try to update to 1.3.1 but I get the following error.

Error 2753 The File pxsetup.exe1 is not marked for installation. Anyone got any ideas?

Previously the upgrade from 1.2 to 1.3 went ok so I don't understand why I have a problem going from 1.2 to 1.3.1

Thanks in advance.

 

[Steve Holmes]

I've heard of this problem before.

I assume you are on Windows. Have you tried downloading the update again and running it? If that doesn't work, it's kind of obscure, but you may need to save your database and prefs off to another folder and then download and run Microsoft Windows Installer Cleanup.

If you add your system information to your profile, that will make is easier for folks here to help you. Let me know if you need help with this.

-Steve

 

[Kiwigeoff]

pcdunk, as Steve requested please take a moment to fill in your signature in a style similar to mine, this is done in the UserCP at the top left of the page.
Welcome to the forum and I am sure you will get an answer soon, if not take two doubles and go to bed !!:shock::cheesy:

 

[pcdunk]

Hi, Thanks for the info. I added my signature info after the post was made so it should show now.

 

[pcdunk]

Problem solved! I just ran Microsoft Installer Cleanup and I noticed that I had an entry for Lightroom Ver. 1.3. So I just let the tool remove this and the upgrade to 1.3.1 completed Ok.

 

[Steve Holmes]

Great! Glad it worked.