Library module the file could not be found

[pmkPE]

Lightroom Version Number

14.0.1

Operating System

1. Windows 10

all of my folders on an external hard drive can be seen along with the thumbnails, when I select any file from any of the folders I get the message "the file could not be found". When I go into explorer the files are there. What do I need to do?

 

[Philippe Coudé du Foresto]

This looks like the drive letter problem. Your ED has probably been mounted by Windows to a drive letter different from the previous one.
See the article here : https://www.lightroomqueen.com/premium-classic/troubleshooting/missing-files/

 

[Gnits]

Allocate your photos drive a letter in the middle of the alphabet, such as P for Photos. Lots of YouTube vids on how to do that. Otherwise, plugging in a simple usb stick or a different drive will cause Windows to use a different letter when the Photos drive is blogged in.

Remember to do this also for your backup drive (eg Q), so that will work smoothly as well.

 

[pmkPE]

This looks like the drive letter problem. Your ED has probably been mounted by Windows to a drive letter different from the previous one.
See the article here : https://www.lightroomqueen.com/premium-classic/troubleshooting/missinThank you very much! That did it.

 

[pmkPE]

Allocate your photos drive a letter in the middle of the alphabet, such as P for Photos. Lots of YouTube vids on how to do that. Otherwise, plugging in a simple usb stick or a different drive will cause Windows to use a different letter when the Photos drive is blogged in.

Remember to do this also for your backup drive (eg Q), so that will work smoothly as well.

Thanks, that worked, greatly appreciate your input!