• Welcome to Lightroom Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to register and post your first thread under Help on the menubar above. You're also welcome to join our newsletter, download our free Lightroom Quick Start eBook and explore our other FAQ resources.
  • You may have noticed this website was offline on Saturday 22nd September. Our web host suffered what is known as "a perfect storm". Everything that could go wrong, did go wrong. As a result of restoring backups, we appear to have lost about 18 hours of posts, but hopefully nothing more. If your post seems to have been affected, please do repost, and we look forward to helping. If you have any questions, you're welcome to use the Contact Webmaster link on the page footer.
  • Lightroom Classic 7.5 and Lightroom CC 1.5 have just gone live, and there's some exciting mobile updates to follow. And the big news... my Lightroom CC - Edit Like a Pro book has just been released too!

Import "The destination folder is not available."

Joined
Oct 29, 2013
Messages
27
Lightroom Experience
Intermediate
Lightroom Version
#1
Lightroom Version
6.10
Operating System
Windows 10
I'm using Windows 10 1803, and Lightroom 6.10 and when I try to import the last few days I get the message that the destination folder, which is on a secondary drive, is not available. Lightroom appears to be the only program that can't access that drive. Is there any reason anyone can think that this would happen?
 

clee01l

Senior Member
Staff member
Moderator
Lightroom Guru
Joined
Jun 20, 2009
Messages
13,851
Location
Bellaire, TX USA
Lightroom Experience
Power User
Lightroom Version
Classic 7
#2
There are two destination folders on import The first is the one that you see listed in the destination panel. First, make sure that Windows has not changed drive letters since you set up the destination initially in the drive panel. If the Destination panel says drive E: and Windows has mounted that volume as Drive E: , then the next step is to see what permissions Windows has set on that folder.
The second destination folder is the "Make a second Copy to" folder. That drive letter could have changed or the volume is not mounted or you do not have permissions. This second copy destination is the one that often trips up people.

And Lastly, the message could be referring to the Import folder location. If you can only read and not write, then LR will also generate this message
 
Joined
Oct 29, 2013
Messages
27
Lightroom Experience
Intermediate
Lightroom Version
#3
Hi thanks for your reply.
It's an internal second drive so retains the same letter, and yeah that's still there so no probs there.
You've got me bamboozled with this second copy thing. Never heard of it and can't see it anywhere.
Anyway, what I did was go to the root of the drive in the right hand pane and then select each subfolder til I got to the one I wanted. Then I imported and everything worked fine. I've got no idea why it did what it did though. And the secondary destination has me stumped.
 
Joined
May 29, 2013
Messages
166
Location
Kansas, USA
Lightroom Experience
Intermediate
Lightroom Version
6.x / CC 2015.x
#4
Hi thanks for your reply.
It's an internal second drive so retains the same letter, and yeah that's still there so no probs there.
You've got me bamboozled with this second copy thing. Never heard of it and can't see it anywhere.
Anyway, what I did was go to the root of the drive in the right hand pane and then select each subfolder til I got to the one I wanted. Then I imported and everything worked fine. I've got no idea why it did what it did though. And the secondary destination has me stumped.
The second copy to, is at the top of the right panels
2ndcopyto.jpg
 
Joined
Oct 29, 2013
Messages
27
Lightroom Experience
Intermediate
Lightroom Version
#5
Aha I've never had that opened, nothing is ticked in it. Thanks anyway
 
Top