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Tethering - Windows, Canon EOS R, LR sees camera but does not capture images

Trillian

New Member
Joined
Jan 11, 2020
Messages
7
Location
Los Angeles
Lightroom Experience
Advanced
Lightroom Version
Classic
Lightroom Version
9.2.1
Operating System
Windows 10
I have a less new gaming PC computer that I used to tether with my less new Canon 5D ii.
Today i dusted it off, updated Windows, updated LR, and connected a Canon EOS R to it.
LR starts the tethering session, actually sends a capture command to the camera, the camera actually shoots, and nothing gets back to LR.
LR gives me the message "Image not captured due to autofocus error. Please try again."
Would anyone know what's happening?
TIA
 

Trillian

New Member
Joined
Jan 11, 2020
Messages
7
Location
Los Angeles
Lightroom Experience
Advanced
Lightroom Version
Classic
SOLVED!
I found the issue was with either Microsoft Camera or Microsoft Photo - there were two apps that could be accessing the camera at the same time, I stopped both. I think I was able to remove Photo from the computer but not MS Camera, but I made it inactive. Then tethering got working fine.
The thing is: the images were being sent to the computer, but not to the folder selected by LR. They were being saved in the user Pictures folder, not in any subdirectory. So LR would connect to the camera, even send a capture command, but would not see an image in the session folder as expected. Because another software was grabbing it first. So making sure nothing would access it before LR, I got it to work :)
 
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