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Sync with LR CC issue with new LR Classic

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Jimmsp

Jimmsp

Senior Member
Joined
Jan 9, 2011
Messages
1,302
Location
Green Valley, Arizona, USA
Lightroom Experience
Advanced
Lightroom Version
Classic
Operating System: Win 10 Pro
Exact Lightroom Version (Help menu > System Info): LR Classic 7.1

I have been running just fine with LR Classic and LR CC on a laptop.
I just "upgraded" to a new desktop today. i have LR Classic and LR CC downloaded and mostly running well with the laptop catalog and all photos.

However - LR classic seems to have run into a new issue of syncing with LR classic, including what is on a pc and phone.
On the new desktop I get this error
upload_2018-1-3_19-51-56.png


It is stuck trying to sync 3 photos that I hadn't synch'ed before the move to a desktop. One of them is a new shot from an iphone. The new shot shows on LR CC, on a ipad, and on the laptop. I am running as the administrator.
When I look at the properties of C\Users on the desktop, they look identical to the laptop. There are some different subfolders. I suspect the issue lies there. Originally, the desktop was set up with "Owner" as the admin. I had it changed to my name; though there is a "Owner" sub folder still in Users. I can't change that name.

So I am sort of lost as to how to proceed.

Ant thoughts by anyone?
TIA.

Jim
 
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Jim, in Classic's Preferences>Lightroom Sync tab, have you checked the box in the Location section (Specify location for Lightroom CC ecosystem's images), and if so what's the exact path that's showing there?
 
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Further to what Jim says: You are trying to write to the Users directory. That is the parent directory of the different user accounts on your computer. Lightroom has no access to that directory. Choose a different location in the Preferences - Sync tab.
 
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Thanks guys - it was the path within the User directory which was incorrect. I blew through that yesterday when I checked the preferences, as it looked ok. But I forgot that I had changed my user name when I built the desktop. When I corrected the path to a user name that was actually used - LR Classic updated immediately.

Thanks again - another example of doing something when you are tired and you read right though it.
 
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