Sync problems between LR mobile and LR classic

oliver42

Member
Joined
Oct 18, 2018
Messages
50
Location
Osnabrück, Germany
Lightroom Experience
Intermediate
Lightroom Version
Classic
Lightroom Version
10.2
Operating System
  1. Windows 10
  2. iOS
I have LR classic on my desktop and LR mobile on my iPhone. After I take some pictures with my iPhone I manually open the LR mobile app, that shows within seconds the newly taken pictures. From here it should go automatically to the Adobe cloud and from there to my desktop. However, I have to manually keep this process going, e.g. by pushing the button "sync pause" and then again "sync start" in LR classic. Sometimes I even have to stop and restart LR classic again. Then, finally, the pictures appear. What do I have to do, to get the synchronisation done ?
 
Joined
Jun 20, 2009
Messages
18,236
Location
Houston, TX USA
Lightroom Experience
Power User
Lightroom Version
Cloud Service
I have LR classic on my desktop and LR mobile on my iPhone. After I take some pictures with my iPhone I manually open the LR mobile app, that shows within seconds the newly taken pictures. From here it should go automatically to the Adobe cloud and from there to my desktop. However, I have to manually keep this process going, e.g. by pushing the button "sync pause" and then again "sync start" in LR classic. Sometimes I even have to stop and restart LR classic again. Then, finally, the pictures appear. What do I have to do, to get the synchronisation done ?

One thing that comes to mind is the option to deny the Lightroom app access to the internet through “cellular” In that case Lightroom only syncs when the phone is connected via Wi-Fi.
Syncing on my iPhone is speedy but not instantaneous The phone first must sync to the Adobe cloud and it can take some time if the connection is slow. After syncing to the cloud, the cloud needs to communicate with the desktop again through a connection that might not be speedy.


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oliver42

Member
Joined
Oct 18, 2018
Messages
50
Location
Osnabrück, Germany
Lightroom Experience
Intermediate
Lightroom Version
Classic
Thanks for the fast response. I have indeed denied cellular, but when I am at my WiFi-home, it still will not sync by itself for hours, but only after pushing the button "sync pause" and then again "sync start" in LR classic.
 
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