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Sync problem with Classic and Mobile

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F

Fifer

Member
Joined
Oct 27, 2015
Messages
40
Location
Tecumseh, Ontario, Canada
Lightroom Experience
Intermediate
Lightroom Version
Classic
Lightroom Version Number
LR Classic 9.3
Operating System
  1. Windows 10
This concerns both LR Classic and LR Mobile, so I wasn't sure where to post.
I had no issues previously with syncing LR Mobile on my phone with LR Classic (latest version), but when I took a few photos on my phone yesterday, I find that they will not sync to my desktop. I have made sure that I am signed into the same account with the same password on both. I placed the photos on my phone into an album that previously synced OK, and there is a collection in LR Classic with the same name, and marked as syncing.
I have attached a screenshot of my Preferences/LR Sync tab, and it shows under Sync activity that the 5 photos are downloading, but they never show up in LR Classic. When I click on any of the links to the photos, they show up on the web, so they obviously get uploaded, but never downloaded to my desktop.
LR-Preferences-Sync.png

Any suggestions?
Thanks
 
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Thanks for the reply. It would certainly appear that Adobe is aware of the problem, and hopefully it will be fixed soon. What I found interesting is that the photos that would not sync to LRC on the desktop did sync to my Samsung tablet. All very confusing!
 
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