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Super Resolution not so super.

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D.a.l.e

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Joined
Dec 21, 2023
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Lightroom Experience
Intermediate
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Classic
Lightroom Version Number
15.1.1
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  1. Windows 11
I was expecting great things from Super Resolution, so after working with it, this is the response from the printer about SR and other upscalers:

================================================================================


AGAIN.........Please do not encourage anyone to enlarge their images using any programme, including those specifically marketed as “upscalers” or “AI enlargement” tools.

Here is why.

When an image is enlarged, no matter how clever the software claims to be, the programme is not revealing hidden detail. It is inventing pixels. Those pixels are guessed, not real, and the guess is often wrong.

On screen, especially on a phone or small monitor, this can look acceptable. At print size, it frequently falls apart.

What we see when an enlarged image reaches production:

• Soft or smeared detail where crisp edges should be
• Plastic looking textures, especially in skin, fur, clouds, and foliage
• Haloing around edges
• Artificial sharpening artefacts
• Banding in skies and gradients
• Noise patterns that were not present in the original
• A general loss of natural depth and realism

Once printed, these flaws are magnified, not hidden. A print that looks “fine” online can look cheap, muddy, or frankly broken on paper or canvas.

This is not a printer issue. It is not a settings issue. It is a source file issue.

We often refuse to print enlarged files because:

• We cannot correct invented data
• We cannot guarantee print quality
• It risks disappointing the customer
• It reflects badly on the artist and the platform
• It leads to complaints, refunds, and reprints

No reputable print lab will knowingly accept upscaled files for professional printing unless they were created at the required size from the outset.

Important point

AI upscaling and enlargement tools are not the same as working at proper resolution. They do not “restore” detail. They simulate it. Printing exposes that simulation immediately.

This is why we always say:

Create at the correct size.
Export at the correct size.
Do not enlarge afterwards.

If a file has been enlarged beyond its native resolution, even with specialist software, it may be refused for printing. That decision protects the customer, the artist, and the platform.

This is not negotiable, and it is not opinion. It is how print works.
 
What he says is true... it is inventing pixels, and the quality will never be as good as shooting at the right resolution. But surely that decision lies with the photographer rather than the printer? I've worked with professional print labs for decades, and I've never had a print refused, because there was always an understanding that if the resulting quality was poor, that was my problem, not theirs. Perhaps this printer has been burned too many times by members of the public with higher-than-reasonable expectations. Or maybe there's more to the story. Either way, Super Resolution is a tool that can be used or abused.
 
If a file has been enlarged beyond its native resolution, even with specialist software, it may be refused for printing. That decision protects the customer, the artist, and the platform.
Sounds like this comes from an online printer, who sells prints of photos not shot by the buyer, but by a different artist. Like ‘Fine Art America’, for example. In that setup this makes sense. If a photographer uploads images that are upsized with AI tools, then they can look great on the website, but once printed and framed, they may fall apart and lead to claims from the buyer.
 
1. Scot Kelby.. see approx 3min 50 secs into this clip.

https://youtu.be/tAZ51JjzLRQ?si=_H2HtGrWG018dVEW

2. I was talking to a world renowned printer last week who mentioned in casual conversation that he can print huge images from 10 Megapixel cameras.

Good printing is a combination of art, craft and science and knowledge of the tools and materials available.

And I would add a note to the following…

This is why we always say:

Create at the correct size.
Export at the correct size.
Do not enlarge afterwards.

Only sharpen when the pixels are at the final print resolution… and sharpening is a skill not just a click or adjustment of a slider.
 
My experience with printers (almost all online) is the same as Victoria's I have hanging on my wall a 30"X24" print that was printed at ~109ppi. I am willing to suggest that your printer who is so particular about pixel resolution probably won't accept a 16 bit tiff soft proofed to match the printer and paper and insists on an 8 bit sRGB JPEG.
 
I'm sure I won't like the answer, but one of the images I Supered, I didn't make a virtual copy of, and my daily backup removed the original since I edited it. Is there a way to UNsuper resolve a photo?

For clarity, I'm not faulting the printer. Not being able to view the prints, I don't know what it looks like. Since an unhappy customer affects them as much as me our goals are aligned.
 
Just go back to that History State (you could then create a VC there and go to the current state again if you want both copies) - that's the beauty of non-destructive editing.
 
I'm sure I won't like the answer, but one of the images I Supered, I didn't make a virtual copy of, and my daily backup removed the original since I edited it. Is there a way to UNsuper resolve a photo?

For clarity, I'm not faulting the printer. Not being able to view the prints, I don't know what it looks like. Turns out the printer I'm talking about is the one John used as an example. Since an unhappy customer affects them as much (wlll, almost) as me.
Lightroom is a non destructive editor. The original is always the original size. Super Resolution is a set of instructions stored in the "*.lrcat-data". file In Develop you can simply go to the step previous to the one labeled Super resolution and export from that step.
 
Besides the steps already offered, you can simply go into DETAIL and uncheck 'Super Resolution'.
This is especially useful if you have other develop edits steps after the Super Resolution step.
 
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