Umberto Cocca
Active Member
- Joined
- Sep 27, 2017
- Messages
- 199
- Location
- Stavanger, Norway
- Lightroom Experience
- Intermediate
- Lightroom Version
- Classic
- Lightroom Version Number
- Lightroom Classic version: 8.0 [ 1193777 ]
- Operating System
- Windows 10
- Android
Hi, I am using LR Classic on my Win 10 laptop, and I have installed LR CC on my Android phone. I set it up so that I can automatically add the mobile phone photos to LR CC and sync that collection to LR Classic.
In LR Classic I received an error message scrolling through one of the 3000 photos imported from the phone: "LR has encountered problems reading this photo, you will not be able to make adjustments on this photo". The photo shows a black ! in the Library module, grid view. Switching to the Develop module, I get another error message: "The file appears to be unsupported or damaged".
It is a .jpg file and it is only one of thousands of files I have imported from the same mobile (Huawei P10 plus). I still have the original .jpg file on the mobile phone but it won't appear in LR CC.
Q1: Is there any option to force sync only this photo from my mobile phone to the LR CC and to the LR Classic CC on the PC?
Q2: In the Library module, on the "Catalog" panel, it recall there was a "collection" called "sync errors", or something in the like of this. It seems it has disappeared from my LR Classic, or is it one of the latest LR improvements? Is it possible to get it back in place? I do not know how many photos might be affected by this error.
Thanks in advance!
Umberto
In LR Classic I received an error message scrolling through one of the 3000 photos imported from the phone: "LR has encountered problems reading this photo, you will not be able to make adjustments on this photo". The photo shows a black ! in the Library module, grid view. Switching to the Develop module, I get another error message: "The file appears to be unsupported or damaged".
It is a .jpg file and it is only one of thousands of files I have imported from the same mobile (Huawei P10 plus). I still have the original .jpg file on the mobile phone but it won't appear in LR CC.
Q1: Is there any option to force sync only this photo from my mobile phone to the LR CC and to the LR Classic CC on the PC?
Q2: In the Library module, on the "Catalog" panel, it recall there was a "collection" called "sync errors", or something in the like of this. It seems it has disappeared from my LR Classic, or is it one of the latest LR improvements? Is it possible to get it back in place? I do not know how many photos might be affected by this error.
Thanks in advance!
Umberto