?PS 2025 Not Compatible with Rosetta?

Status
Not open for further replies.

kitjv

Active Member
Joined
May 3, 2012
Messages
467
Location
Oregon, U.S.A.
Lightroom Experience
Intermediate
Lightroom Version
Operating System
  1. macOS 15 Sequoia
For the first time, I opened a LrC image in PS 2025 on my new Mac Studio M2. When I selected the Remove Tool, I got the following message: "Cannot use the tool because your system is running Rosetta". So I selected Get Info for PS & noticed that the app is Intel-based. Thus, I assumed that Rosetta would be necessary to run it. Now I am confused. Can someone please sort this out for me? Thank you so much.
 
Photoshop is not Intel-based, but has both the binaries for Intel as well as Apple Silicon. If your version of Photoshop is really Intel only, then this is a very old version. Is it possible that you have forced Photoshop to open in Rosetta (which you can do by ticking the checkbox in the Get Info dialog)?
 
If it’s a “new” Mac Studio, was it set up by using Apple Migration Assistant to bring over applications and data from an older Mac, and was the older Mac an Intel-based model? If so, it’s possible that the Photoshop version on the Mac Studio is the Intel-based version installed for the old Intel Mac but migrated to the new Mac Studio. If this turns out to be the case, a solution is to use the Creative Cloud desktop app to uninstall Photoshop and reinstall it fresh on the Mac Studio.

If the apps were migrated from an Intel Mac, chances are there are many Intel-only apps on your Mac Studio that are not taking full advantage of the power of the Mac Studio. Open the System Information app (in the Utilities folder), click Applications, and look at the Kind column.

Apple Silicon native apps will say Apple Silicon or Universal. Some might be labeled iOS because macOS can now run some iOS apps. Any of these are optimized for your Mac Studio and should work great. (I think it’s odd that Adobe Illustrator is listed as iOS in the screen shot, because it’s very different than the actual iOS version of Illustrator.)

Intel-only apps will say Intel. On your Mac Studio these will run in Rosetta, with less performance and compatibility.

If you see any that say (Unsupported), those migrated apps are not going to run on Apple Silicon and you should just delete them.

System-Information-Kind-Adobe.jpg


You can sort the list by Kind by clicking the Kind column header. This will group the apps by Kind so that, for example, you can see all Intel or Unsupported apps together. You can then either upgrade them to current Apple Silicon versions (if available), or delete them.
 
Photoshop is not Intel-based, but has both the binaries for Intel as well as Apple Silicon. If your version of Photoshop is really Intel only, then this is a very old version. Is it possible that you have forced Photoshop to open in Rosetta (which you can do by ticking the checkbox in the Get Info dialog)?
No. The checkbox was not ticked.
 
Conrad: You are correct. I used Migration Assistant to transfer everything from my old Intel-based iMac to the Mac Studio. Thus, I followed your advice & uninstalled PS & then reinstalled a "fresh" PS from the Creative Cloud app. Then I verified that the fresh PS was "Universal". Unfortunately, I am still getting the same error message that I noted in my original post. And as I mentioned to Johan, I did not tick the "Open in Rosetta" checkbox in Get Info.
Any thoughts??
 
Conrad: You are correct. I used Migration Assistant to transfer everything from my old Intel-based iMac to the Mac Studio. Thus, I followed your advice & uninstalled PS & then reinstalled a "fresh" PS from the Creative Cloud app. Then I verified that the fresh PS was "Universal". Unfortunately, I am still getting the same error message that I noted in my original post. And as I mentioned to Johan, I did not tick the "Open in Rosetta" checkbox in Get Info.
Any thoughts??
Have you rebooted the Mac since the reinstall?
 
Conrad: You are correct. I used Migration Assistant to transfer everything from my old Intel-based iMac to the Mac Studio. Thus, I followed your advice & uninstalled PS & then reinstalled a "fresh" PS from the Creative Cloud app. Then I verified that the fresh PS was "Universal". Unfortunately, I am still getting the same error message that I noted in my original post. And as I mentioned to Johan, I did not tick the "Open in Rosetta" checkbox in Get Info.
Any thoughts??
Do you have any third party plugin or extension installed in Photoshop? Maybe one of them can cause this.
 
Status
Not open for further replies.
Back
Top