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Problems with a blank View Window in the develop module

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Peter Bell

Peter Bell

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Joined
Jan 28, 2019
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2
Lightroom Experience
Intermediate
Lightroom Version
Lightroom Version Number
Lightroom Classic CC 8.1
Operating System
  1. Windows 10
I recently upgraded to Lightroom Classic CC 8.1 after using Lightroom 5 successfully for about 3 years. When uploading photos from my PC to Classic I find that when I move from the Library module to the develop module, the View Window goes blank. Info re the photo, eg. histogram are visible in the RHS panel but there is no photo in the centre of the screen. I would appreciate any thoughts.

Peter Bell
 
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If you searched the forum, it would have come up that it's worth trying to disable graphic card acceleration (if it is enabled) from the settings menu and check if this fixed the issue. Does this work for you too? Another option would be to update the drivers for your video card.

Umberto

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Hi Peter, welcome to the forum!

I suspect Umberto's right about the graphics card. Go to Edit menu > Preferences > Performance and toggle the Use Graphics Processor checkbox to see if that does the trick. Also, go to the graphics card manufacturer's website to check for an updated driver, as the Windows Update ones aren't usually the very latest.
 
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Victoria, Umberto, thanks for your help. I updated my drivers to no avail but when I turned off the graphics processor checkbox, the view window started showing the photos again in the develop module. Thanks again, Peter
 
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kaappo.raivio said:
The proposed "solution" is not a solution. The performance suffers noticeably on my machine, if not using graphics card acceleration.
Click to expand...
It was a solution for the poster. As Louie mentions, the benefits of GPU depend on the resolution and system spec.

Peter - why Classic 8.1 and not the latest (10.3)? I appreciate it might be a system restriction.
 
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