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Import Problems downloading videos

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Adele

New Member
Joined
Mar 20, 2016
Messages
10
Location
New York City
Lightroom Experience
Power User
Lightroom Version
Cloud Service
Operating System: Mac Sierra 10.12.6
Exact Lightroom Version (Help menu > System Info): Creative Cloud classic 7.1

I have purchased several video tutorials which can be downloaded. In the past, once downloaded, I had no problem adding them to my LR catalog - which made finding them very easy. Now, after updating to LR Classic, I can add some to my LR catalog, but not others - files are both .mp4 and .mov

What happens is very strange - Go to Import, select the folder to import, LR import dialog box shows the correct number of videos - the preview section shows the video icon - select add, press import, and then the Library window opens - and then nothing happens! When I cancel the import, I get a message that "No photos or videos were found to import"

Have tried changing settings to move, turning off don't import suspected duplicates, moving files, renaming files - nothing seems to work. Any recommendations greatly appreciated!
 
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