- Lightroom Version Number
- Lightroom Classic CC
- Operating System
- macOS 10.13 High Sierra
I was living happily in Lightroom Land when my son insisted that I change my folder system on my External Hard Drive to be organized by date rather than subject. Against my better judgement, I did this. Then I went into Lightroom and set up a new catalog with plans to delete the old one after everything was working properly. All went well, I checked my EHD to make sure things were in order, which they were, and then set about importing new photos from a memory card onto my EHD. I chose the destination folder and sat back. I thought things were going well but I saw that 950 photos had imported, they looked like they were loading the thumbnails and the beachball was spinning. I looked on my EHD to see if they did indeed load into the right folder and there was nothing showing on my EHD. All files were gone and the spinning beachball would not go away.
I decided not to panic and instead wait until morning to see if the import just needed more time. In the morning LR was still doing the same thing, saying "loading", beachball spinning, but the photo folders were now available on my EHD but they were all empty. I went into LR to a folder than only had one photo in it and said find missing photo. That photo then showed up in the right folder on the EHD. Since that time when ever I go into LR, I get the spinning beachball of death and have to "force quit" to get out of LR. This beachball problem is happening with other apps as well, causing me to "force quit". But the biggest issue is that again my EHD shows there to be no photos or folders other than the "Lightroom" parent folder which is empty.
I can't believe that all my photos have disappeared since they showed up once since this time and one did permanently return.
Please help me, I am living in the San Francisco East Bay area that is still under strict quarantine orders, and between quarantine, curfew orders due to rioting, and now losing my photos; I am about to lose it!
Candyce
I decided not to panic and instead wait until morning to see if the import just needed more time. In the morning LR was still doing the same thing, saying "loading", beachball spinning, but the photo folders were now available on my EHD but they were all empty. I went into LR to a folder than only had one photo in it and said find missing photo. That photo then showed up in the right folder on the EHD. Since that time when ever I go into LR, I get the spinning beachball of death and have to "force quit" to get out of LR. This beachball problem is happening with other apps as well, causing me to "force quit". But the biggest issue is that again my EHD shows there to be no photos or folders other than the "Lightroom" parent folder which is empty.
I can't believe that all my photos have disappeared since they showed up once since this time and one did permanently return.
Please help me, I am living in the San Francisco East Bay area that is still under strict quarantine orders, and between quarantine, curfew orders due to rioting, and now losing my photos; I am about to lose it!
Candyce