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No previews in LR for HEIC files

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Active Member
Aug 12, 2011
Lightroom Experience
Lightroom Version
Lightroom Version
LRC 12.4
Operating System
  1. macOS 13 Ventura
I occasionally import photos from my iPhone 11 and used to get previews in LR Classic (latest version on a MacOS), but not anymore. I don't even get them in the Creative Cloud app (see screenshot). Oh, the photos show up fine after they are imported, it just makes it kind of difficult to decide what to import in the first place. What could be going on?


  • Screenshot 2023-08-13 at 16.39.14.png
    Screenshot 2023-08-13 at 16.39.14.png
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