no preview photos when I want to import

[cameragirl]

I have an album with photos that I would like to import to my Library. When I click on import, choose the file that I like to import, there are no previews to see. All grey square boxes with check marks that I can click to uncheck, but no images. It says that the images could not be read.
(these images were taken years ago, jpgs but other than that I don't see why I cannot open them?) I can open them outside Lightroom in preview or in Photoshop Elements, or in Bridge, but not in Lightroom. What is the problem?

 

[Robert T Higaki]

HI,

Do you have the latest version(2.3)? I think if you have the time is to fill out the signature thing before you get a lecture from somebody.
It could be a file not supported by LR.
If it is not too many images, can you go ahead and import them? Once, you import them- you can always delete.


Bob- the slide shooter at heart

 

[Brad Snyder]

As Bob says, we need to know more about the problem files, and your setup.

 

[Mark Sirota]

If they were JPEGs from Photoshop or other software, it's possible that the embedded preview is missing...

I've never tried this -- does anyone know what Lightroom does for Import previews if the embedded preview is missing?

 

[cameragirl]

I think if you have the time is to fill out the signature thing before you get a lecture from somebody.

Signature? What do I need to do?

 

[cameragirl]

HI,

Do you have the latest version(2.3)? I think if you have the time is to fill out the signature thing before you get a lecture from somebody.

Am downloading now LR 2.3 :roll: Hope that helps.
What signature, what do I need to do?

 

[Kiwigeoff]

To help us help you could you please take a moment to fill in your signature in the "userCP' that is found in the nav-bar at the top left of the page - thanks.
This is what Robert was meaning...

Enjoy!!

 

[Robert T Higaki]

As a hint, look at the descriptions below our names- you can see the details of the computers( except for Mark) and info(software) pertaining to LR.

Other info is quite optional so if you do not want to share- do not do it.

I am going off to work. Somebody will help you out today if you are still having problems.


Bob- the slide shooter at heart

 

[Victoria Bampton]

If you're still having trouble, if you can upload one of the files somewhere, we should be able to identify why it's having problems.

 

[cameragirl]

It says "Preview unavailable for this image". It is possible to open them in Photoshop Elements or in Preview but not in LR2. I cannot import them. If I do it gives me the message "the following files were not imported because they could not be read"
That's all I have on information, hope it is clear enough to give you an idea.
The images are all jpegs btw.

 

[Robert T Higaki]

JPEG is a non-issue. LR handles RAW(NEF in your case since you are using Nikon-good choice!), PSD, TIFF, DNG AND JPEG. Image size(in your case) is not the problem. Can I safely assume that your NEF(RAW) files imported fine into LR based on your newer thread? I hope they do because I am able to import my NEF's without any problems.

The only thing I can think of is that those files are corrupted somehow. Now, I am going way over my head. Someone else needs to take over from here if I am pointing cameragirl in the right direction.

Bob- the slide shooter at heart

 

[Victoria Bampton]

I've heard of a few jpegs that couldn't import, but that was a while ago. Just try resaving in Elements and importing.

 

[cameragirl]

No problems at all to import NEF files into Lightroom. The files that I have a problem with were from a few years ago, take with a Canon 1'D. I have only these jpegs not the RAW files. Well it is not a really, really, big deal since I can open them in PSE. Its just that LR does not import them for some reason.

 

[Brad Snyder]

If they're crucial to you, can you export them from PSE to TIF, which would be lossless, and then try importing to Lr?

 

[Robert T Higaki]

Just try resaving in Elements and importing- Victoria( sorry, I could not find the quote button so I copied and pasted instead)

Victoria- can you elaborate on this part? If LR is not recognizing her JPEG's in the first place, why would LR recognize the JPEG's second time around.

Bob- the slide shooter at heart

 

[Robert T Higaki]

OK, I just figured out the quote button. No insults please! How long I been in this forum?

Bob- the slide shooter at heart

 

[Victoria Bampton]

Victoria- can you elaborate on this part? If LR is not recognizing her JPEG's in the first place, why would LR recognize the JPEG's second time around.

Some jpegs I was sent a while back wouldn't import into LR, but simply resaving them allowed them to import just fine. Not a clue why, but it's definitely worth a shot! I assume there was something non-standard in the formatting.