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NAS Folders not visible after u/g to V11.0

Joined
Apr 4, 2019
Messages
5
Lightroom Version
v11.0
Operating System
  1. macOS 10.15 Catalina
I upgraded to v11.0 and my link to NAS (Buffalo LS421DE) which had been working fine, has now vanished from Folders, in fact it is greyed out so I can’t use ‘find missing folder’.

Macintosh HD still there and OK. Checked permissions in OSCatalina OK, tried importing test image set up in NAS using finder. to force recognition of the NAS. Didn’t work. Seems odd and I’m lost for what to do, or where to go next.

Has anyone else encountered this? I would appreciate a steer or any tips to how I might progress this. Thanks in advance for any thoughts.

F
 
Joined
Apr 4, 2019
Messages
5
Thx Cletus

I think I have done that successfully but just to be sure LS421...NAS contains Image Masters which I can access happily by this route. Is her something else I should do?

Cheers
F




Screenshot 2021-11-18 at 11.12.41.png
 
Joined
Apr 4, 2019
Messages
5
Sorry about delay.

Here is the screenshot. Is this enough? All my images were stored in (NAS) FrancoWorld/.../.. until the last update. I must ≈have inadvertently caused some to move the the FrancoWorld-12 folder (where did that come from?). Once I can get to see the NAS FrancoWorld again, I think I can sort it.

It all worked fine until the update to LR11, so did something change? How does LR find the NAS connection? Does my LR userid need to somehow need to match the username associated with the NAS? Using "find missing folders" always did it for me in the past...

Thx
F
Screenshot 2021-11-19 at 09.52.23.png
 
Joined
Sep 29, 2007
Messages
23,136
Location
Isle of Wight, UK
Lightroom Experience
Power User
Lightroom Version
Cloud Service
Joined
Apr 4, 2019
Messages
5
I followed through the mount point thread as far as I could and leaned a lot but eventually called AppleCare and then Adobe support yesterday. Both were extremely helpful, Adobe eventually solving the problem. 2x45mins!

Sorry to say that I can't articulate the solution well but it seemed to be in the permissions set in Catalina for LR to see the NAS. Then there was lightbulb moment and importing a file seemed to allow LR to see the NAS.

I am now happily re-imprting the NAS images to the catalog and hope that all the associated EXIF data is attached. In the meantime thank you for the steers which led to good PD and eventually to a solution. (sorry again that it its a bit vague)
 
Joined
Sep 29, 2007
Messages
23,136
Location
Isle of Wight, UK
Lightroom Experience
Power User
Lightroom Version
Cloud Service
If they've solved the permissions, you shouldn't reimport anything. You ideally want to reconnect the folders that are marked as missing. You'll likely be missing some of your edits if you just reimport.
 
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