My LR4.3 64bit started crashing today. Can't get by today's imports.

[Lordy]

I can't think of any changes made to this machine since I last used LR4.3 64bit (yesterday). As soon as I go to import today's raw files, I get the following screen:

This was the problem signature: Lightroom version: 4.3 [865747]

Operating system: Windows 7 Business Edition


Version: 6.1 [7601]


Application architecture: x64


System architecture: x64


Logical processor count: 4


Processor speed: 2.8 GHz


Built-in memory: 8191.2 MB


Real memory available to Lightroom: 8191.2 MB


Real memory used by Lightroom: 295.5 MB (3.6%)


Virtual memory used by Lightroom: 260.1 MB


Memory cache size: 187.8 MB


Maximum thread count used by Camera Raw: 4


System DPI setting: 96 DPI


Desktop composition enabled: Yes


Displays: 1) 1920x1080, 2) 1680x1050

I've rebooted several times, closed any unused processes to no avail.
I have not had this problem before.
Any ideas?

 

[Jim Wilde]

Hi, welcome to the forum.

Have you connected a new device, such as a smartphone or a new printer that has memory card slots?

 

[Chris_M]

You may want to boot in to "safe mode" once, do nothing except shutdown again (completely, as in power off), and then boot normally.
Click this link for a boot to Safe Mode Guide: Boot to Safe Mode

I sometimes have problems that multiple reboots do not fix, but a boot into Safe Mode fixes it, not always, but sometimes.
So it may be worth a try...

 

[Lordy]

I both unplugged my smart phone AND cycled in SAFE mode and the problems seems to be solved. Thank you.

 

[Brad Snyder]

...not to mention, I think there was a Windows push update in the last day or two. (At least, 3 of my machines updated.)