Missing Images when filtering labels

Status
Not open for further replies.
Ryder Photo

Ryder Photo

New Member
Joined
Nov 17, 2007
Messages
17
Location
Ontario, Canada
Hi, I think this might be my first post but I've found the forum very useful since I've joined. I did a quick search before asking this question but didn't find my answer, so here goes.

I have labelled a number of images and when I use the label filter all the images initially show up in the selection. But then it gets weird. In Develop mode when I apply noise reduction then turn it off to see the difference the image no longer is visible in the filtered selection. If I turn off the filter and view all images, the labelled image is there with it's label colour but it will not show up in the filtered selection unless I shutdown LR and open it back up.

Filtered labelled images also go 'missing' during other edits not just noise reduction. The edit that causes the image to go 'missing' seems to change depending on the day, but it's usually turning the edit effect off that causes it most often. It was apparent with v1.2 and I hoped the latest version would have fixed it. It feels like the problem has escalated though.

I'm working with one catalog of 1',''' images but currently contemplating how I can divide that into two catalogs logically. LR is also running very slow and I optimize the catalog on a frequent basis. I should say this catalog is only on my iMac and I don't experience the problem with my MacBook although I don't use LR nearly as much on the laptop.

Any thoughts/suggestions would b helpful.
 
Sort by date Sort by votes
Hi Lindsey, welcome to the forum!

Well that's truly a bizarre problem, and not one I can say I've heard of before!

So just talk me through how you're going about each of these steps?

You have an image.
You label it, for example, red.
You turn the filter to show just red.
You go into Develop and apply a Develop setting i.e. Noise Reduction.
Then you say you turn it off to see the difference - how are you doing that?
When it disappears, could there be any other filters active, apart from that red filter?

If we can't figure out what's triggering it, there are a few other things you could try: http://photoshopservices.wordpress.com/2''7/1'/21/fixing-unexplained-problems/ and we'll go from there.

It's interesting you only see the problem on your iMac. Is this with the same catalog and files, or a different set?
 
Upvote 0 Downvote
Yes, you understand the steps. I turn off the Develop setting by clicking the small switch button that is on the Develop panel, to the left of the Develop setting title, in the case of noise reduction it's to the left of "Detail".

The iMac is a different catalog than the MacBook. Actually there is no catalog on the MacBook, I use primarily for tethered shooting and displaying images for clients on location. I'm becoming suspicious I may have a larger issue with the iMac however. It's under AppleCare and a new optical drive just got dropped in to replace a malfunctioning one. The new drive doesn't work. One of my externals can't be mounted and now LR won't open - it shows the flash window then freezes with no sign of LR on the screen. It won't force quit either.

Urgh, this is getting frustrating. It's going back to Apple service today for the optical drive so I'll mention the other nuances and see if they can trouble shoot them. I'm fearing a bad RAM module or perhaps a hard drive on it's way out.

Thanks
 
Upvote 0 Downvote
Ok, see if it's sorted out when it comes back from its service, and we'll go from there.

If you're using LR on your MacBook, then there IS a catalog there, although it sounds like it's not used for storing images.

Turning off a Develop panel should have no effect on the filters, so something odd is going on. My first 2 thoughts would be either corrupted preferences or corrupted catalog. Bad RAM could be a factor I guess - LR will find dodgy RAM quicker than almost any other program.

See how you get on when it gets back and try the troubleshooting steps mentioned in that link, particularly the preferences and new catalog tests, and we'll investigate further.
 
Upvote 0 Downvote
Got the Mac back, took two new optical drives to get the burning issue sorted out. Still only burns some brands of DVD at 2x but I guess the superdrives are known for that. An external burn drive might be in the future.

Anyway onto the Lightroom issue with the disappearing filtered images when a develop setting is turned off. I went through the steps in the link Victoria provided and nothing worked until I deleted the preference file. With a new preference file I can turn develop settings on & off and have the image remain visible and not disappear. Yeah! now to rebuild my preferences.

Thanks for the help.
 
Upvote 0 Downvote
I just wanted to add that I have encountered the same phenomenon. Sometimes an image vanishes as I start to edit in the Develop module, sometimes it disappears as soon as I turn filters on, regardless of which module I have active.

I'm on a Windows machine, not a Mac, so assuming that what we are seeing is truely the same bug it would appear to be platform independant.

One other bit of information - this only happens with the fourth label (shortcut "8"), not with any other label (at least for me).

I'll try deleting my preference file once I've had a chance to note my current settings.
 
Upvote 0 Downvote
Upvote 0 Downvote
Completed the bug report. Couldn't see you could attach a file and the text for the preference file is over the 2''' characters they allow in the report. I noted I had the preference file & will keep it for a period in case it's needed.

Thanks for you help!
 
Upvote 0 Downvote
How would you feel about emailing it to me Lindsey? I wouldn't mind replacing my preferences with it, and seeing if I can replicate your problem. victoria AT victoriabampton DOT com.
 
Upvote 0 Downvote
It looks like the preference file is indeed the culprit. I renamed my preference file to temporarily "delete" it. When I loaded up LR I found that the green label was now missing from all of images that had been previously labeled green (the images were still there, but now were unlabeled). The other colour labels were still in place on their respective images. I restored my preference file as I don't have time this weekend to to relabel all my "green" images to a placeholder colour.

I have submitted a bug report at the above posted link.
 
Upvote 0 Downvote
One second Jeff, they may not have been relabeled. Go down to the filter bar, right click on the colour labels, and choose 'custom'. If you can still see images, it's because they were labeled in another colour set. Turn off the filter, go to Metadata > Colour Label set to choose your alternative set and they should reappear - the set you had selected would have been stored in the preferences, the labels are stored in the catalog.
 
Upvote 0 Downvote
I had a bit more time to work at this tonight, and it appears, at least so far, that I've got everything working properly.

So far I have only had use for three colour labels, designating Green as "Needs Work", Blue as "To Print", and Purple "To Display". I had these saved as a custom Label set (Red and Yellow being left to their default values).

After I deleted the preference file and let Lightroom rebuild a new one I found that while my Blue and Purple flagged images appeared as before, the previously Green flagged images now had a dark grey border (which I think it what Lightroom uses to mark images that have a colour lablel from a label set other than the one currently in use), but that if I selected one of the "Green" images Label text in the Metadata panel still showed "Needs Work". Further, if I filtered by Green, all of the "invisibly" tag images were correctly selected.

I then checked the Color Label Set editor and found that while "To Print" and "To Display" were still present, "Needs Work" now said "Green" (the default set text). I re-edited the set to correct the text, and saved it as a new Label Preset. I then viewed "All Photographs" from the Library, filtered on the green label, selected all filtered images (which still had the dark grey border), turned off the filter, and reapplied the Green label.

This seems to have all in order now. I'll keep a close eye out for any abnormalities, but hopefully I've got this resolved. :)
 
Upvote 0 Downvote
Glad to hear it Jeff. Many find the same thing switching the Bridge, where all colour labels not in the current label set go white. Just creating a set with the right label names usually does the trick.
 
Upvote 0 Downvote
Thanks Lindsey, I'll have a play when I get 1' minutes.
 
Upvote 0 Downvote
Interestingly I was filtering another folder of images with red & yellow labels yesterday. I was in Library mode, grid view and when I clicked (either single or double) to select a filtered image it would disappear from the filtered view. When I unfiltered the missing images were still there with the colour label still attached.

This is similar to the previous problem I had but that was specific to develop settings being turned off, and the filtered image would disappear from view. I'll a new preference file this afternoon when I have some time but I don't want to be doing this every time. Oh, this is with LR 1.4, perhaps I should have stuck with 1.3.1 ;)
 
Upvote 0 Downvote
There's a poltergeist in my LR.
I quit LR after my colour labelled images started to disappear. I then reopened LR and those same images filtered properly, but as soon as I click on them they disappear again. It appears LR resets the labels but there is a bug that is causing the images to disappear when chosen.

Any other ideas? I've not had the time to try a new preference file yet.
 
Upvote 0 Downvote
Status
Not open for further replies.
Back
Top