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Missing files

idreanc

New Member
Joined
Jun 13, 2022
Messages
7
Lightroom Version
lightroom classic 11.3
Operating System
  1. Windows 10
Hi, I am new toLR purchased about 3 months ago but have now purchased a new computer, windows. I have read the instrustions countless times and thought I had it right , I have got my photos in LR but they need linking , but when I right click on the folder no dialogue box comes ups with show missing folders. I may have too much information on my compuer as I got shop to load all my files and photos on , but then I also backed up my lightrrom catalogue and pictures to a hard drive that I then put on my desktop. These are the ones I used to put into LR. should I delete them all and start again, although when I tried that nothing. Please help,
 
Joined
Oct 8, 2007
Messages
6,045
Location
London
Lightroom Experience
Power User
Don't delete, don't import again, and don't use Folder > Synchronize.

So far you're saying some of the right things like "I also backed up my lightrrom catalogue and pictures to a hard drive that I then put on my desktop" and some that hint at what's happening "I have got my photos in LR but they need linking" which I read as you have a catalogue that shows the photos you expected.

The next bit "when I right click on the folder no dialogue box comes ups with show missing folders" is important, because it's probably what you will need to do. So let's see a screenshot of your Folders panel, and expand it so we can see the names of folders.
 
Joined
Oct 8, 2007
Messages
6,045
Location
London
Lightroom Experience
Power User
So try right clicking the Pictures folder. Do you not get an option to find the missing folder?
 

idreanc

New Member
Joined
Jun 13, 2022
Messages
7
No nothing happens when I right clicked the pictures folder. As I said in hindsight I shouldn"t have downloaded to hard drive then put on my desk top as my photos were allready on my computer as the shop did it for me. Now I have effectivly put 2 lots of photos on my hard drive, computer is probably confused. This is why I think I should just start again. should I have been able to just double click the Icart- data file in the lightroom folder and would it have worked?.
 

idreanc

New Member
Joined
Jun 13, 2022
Messages
7
Hello, just to let you know , that I now have a mouse connected to my computer and I obviously wasn't right clicking. Now dialogue box says no items match your search. screen shot atached.
 

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Joined
Oct 8, 2007
Messages
6,045
Location
London
Lightroom Experience
Power User
That's just confirming what we saw in the first screenshot where you appear to have logged into the computer using a user name called "user". I guess on this computer you've chosen a different name, probably your own .

So first do a bit of exploring / research. In Explorer, find out where there is a folder such as Beach Photos and see if it's under another folder called Pictures. Then do the LR right click again and point Pictures to this new location.
 

idreanc

New Member
Joined
Jun 13, 2022
Messages
7
Hi, Am sending you some screen shots ,I think I have 2 pathways because I downloaded the extr set of photos , I think the one I want to use is This PC - Desktop Idrean - pictures which I think links to Idrean or this Pc - pictures I think this one links to user . I really need to remove the photos I put on from the hard drive as they are taking up all my space, if I delete that folder will it make a difference to LR. Also now if I go to link them it wants to merge all photos into one folder. I know it might seem messy but I want to keep my folders.
 

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idreanc

New Member
Joined
Jun 13, 2022
Messages
7
Hi ,please I still need help, I linked up all the missing files by right clicking the ? and they all merged into a main folder. But although there in no ? showing on the main folder , they are all still missing. I also want to get my folders back.
 

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idreanc

New Member
Joined
Jun 13, 2022
Messages
7
Since I emailed you above I have unmerged the folders , but they are still all missing and if I go to link them they want to merge , I did merge one group and they are still missing. I'm sure my problem is the 2 sets of files, I did remove the ones I downloaded from my hard drive to desktop but then they were all gone so I restored them. I have tried doing by individual file but tells me original is missing. Feel like I am going round in circles getting nowhere. I feel I should just romove everything and star again, but would still do something wrong.
 

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