• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • Stop struggling with Lightroom! There's no need to spend hours hunting for the answers to your Lightroom Classic questions. All the information you need is in Adobe Lightroom Classic - The Missing FAQ!

    To help you get started, there's a series of easy tutorials to guide you through a simple workflow. As you grow in confidence, the book switches to a conversational FAQ format, so you can quickly find answers to advanced questions. And better still, the eBooks are updated for every release, so it's always up to date.

Message when closing Lightroom

Status
Not open for further replies.
S

sssls4143

New Member
Premium Classic Member
Joined
Oct 18, 2019
Messages
22
Lightroom Version Number
Or 8.4
Operating System
  1. macOS 10.14 Mojave
I am new to this forum and would appreciate any help. Every time I close Lightroom I get a message that it is still syncing 1 photo, “Do I still want to quit Lr?” I now ignore the message and close. I have previously tried waiting it out but found that was an endless wait. How can I find this photo that the program is obviously stuck on?
 
Sort by date Sort by votes
Just to be certain, make sure that sync is still enabled before you start to celebrate. IIRC, rebuilding the Sync Data option automatically restarts Classic, but with syncing paused. So make sure it's been resumed.
 
Upvote 0 Downvote
UGH! You are so right. I restarted synching, it went through all the synced photos, and I am left with the same message "syncing 1 photo". There is nothing in trash. Do you want me to make a new log?
 
Upvote 0 Downvote
sssls4143, can I get you to do a new log and then post at the Official Feature Request/Bug Report Forum at Photoshop Family Customer Community Then I can get a member of staff to look at the thread. The one I tried wasn't as familiar with Classic's sync logs as I hoped, but the engineers hang out on that bug forum.
 
Upvote 0 Downvote
Great, do you happen to have a link, I'm having a little trouble tracking it down to forward to staff.
 
Upvote 0 Downvote
Sorry, link to the thread on the bug forum I asked you to post on the previous reply.
 
Upvote 0 Downvote
Perfect, thanks. Rikk’s on the case!
 
Upvote 0 Downvote
sssls4143, can I get you to run a diagnostic report as well as the diagnostic log. They're in the same location. Apparently the report has additional information that will offer the engineers some clues.
 
Upvote 0 Downvote
Status
Not open for further replies.
Back
Top