• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • Are you using the cloud-based Lightroom apps for Windows, Mac, iOS, Android, Apple TV and Web? Then you'll love my new book, Adobe Lightroom - Edit Like a Pro!

    You'll learn how to use the Lightroom cloud ecosystem to organize, edit and share your photos. You'll also come to understand the thought processes used by professional photographers when they're editing their own photos, so you can transform your photos quickly and easily. And better still, the eBooks are updated for every release, so it's always up to date.
  • It's Lightroom update time again! As well as the usual new cameras, lens profiles and bug fixes, Lightroom Classic has a new local Hue tool, improved ISO-specific defaults, performance improvements and more. The Lightroom cloud ecosystem also gets local Hue, as well as Versions, Activity notifications, text watermarking and the ability to upload your own Discovery tutorials. Here are the full updates about Lightroom Classic and the Lightroom cloud ecosystem.

Message Unable to connect to network and then can't shut LR down

Joined
Jun 15, 2020
Messages
1
Location
Mesa AZ
Lightroom Experience
Beginner
Lightroom Version
Cloud Service
Lightroom Version
Lightroom version: 3.3 X64 [ 20200611-1039-7df19f1 ] (Jun 11 2020)
Operating System
Windows 10
I am a relatively new user to light room cloud on Windows 10 on the desktop v3.3.

The problem is sometimes I get the message "Cloud Storage unable to connect to network". I get a blue circle going round and round in the middle of my screen. At that point if I try and shut down the application using the standard windows "X" in the upper right corner, that action is ignored. If I try to close the window using the task bar, that is ignored as well. The only way to get things working again is to reboot the computer. (40 years of computer experience and "Turn it off and on again" is still one of the most valuable ways to fix things :)"

LR itself still allows be to select menu options and move from screen to screen.

I also tried to make a mini report while waiting and it just seemed to just say gathering data for like "forever".

My connection to the network is fine, I can use my browser to get to things and so on so it only seems to be a problem for LR to connect and that's on an intermittent basis (I hate intermittent problems:) )

I did notice a similar reported problem with NAS drives but I am running on a new, regular laptop and don't have any NAS drives

Any advice would be appreciated.
 
Joined
Sep 29, 2007
Messages
22,545
Location
Isle of Wight, UK
Lightroom Experience
Power User
Lightroom Version
Cloud Service
Most of the reports are on a NAS but I've seen a few on 3.3 that aren't. Best solution right now might be to roll back to 3.2 and make sure you add your vote/comments on that bug report. The more people reporting the issue, the higher the priority it's given.
 
Top