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LrC 12 Crash when selecting Page Setup in print Module

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John Hoffman

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Feb 26, 2018
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24
Location
Conway, NH, USA
Lightroom Experience
Intermediate
Lightroom Version
Lightroom Version Number
LrC 12.0.1
Operating System
  1. macOS 13 Ventura
MacBook Air M2 Ventura 13.0.1 Two installed Canon printers: Pixma Pro-100 and TR-8620a (latest drivers)

If I select "Page Setup" on right-hand side of Print module the program crashes. Selecting "Printer..." on the right-hand side opens a dialogue box.

Never happened with previous versions of macOS.
 
I have the same Pro-100 and a different Canon second printer. I am running LrC v 12.0.1 and Ventura v 13.0.1. I do not have your issue. Make sure that you are running Ventura v 13.0.1. Then if you still have the problem with crashing, disconnect and uninstall the TR-8620a printer from MacOS and report back.
 
I have the same Pro-100 and a different Canon second printer. I am running LrC v 12.0.1 and Ventura v 13.0.1. I do not have your issue. Make sure that you are running Ventura v 13.0.1. Then if you still have the problem with crashing, disconnect and uninstall the TR-8620a printer from MacOS and report back.
Thank you for replying.

Just noticed that I wrote in original post Page Setup on right-hand side. It is the left-hand side sidebar.

Yes, Ventura 13.0.1.

1. removed the TR-8620a, same problem. 2. Removed the Pro-100 (no printer installed), same problem., 3. Uninstalled and reinstalled LrC, same problem. Computer restarted after each step.
 
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