Lr6 access problem

[Fred Valentine]

Lightroom Version Number

Lr6

Operating System

1. Windows 11

I tried logging in to my lr6. I keep getting an Adobe sign in request that wants to take me to a a trial product. I just want to get on lr6. Last time I got on was last month. No problems then. Thank you.

 

[Outerbank10]

I was hoping to see comments about how Adobe could/would prevent the use of LR 6.14 when a computer is not connected to the web, or even if it were connected? As to deregistering LR one computer before it can be used on another, I haven't found that to be the case. It seems that when one computer with LR6 installed is not turned on, then LR6 is able to be used on a second computer that is turned on.

 

[clee01l]

I was hoping to see comments about how Adobe could/would prevent the use of LR 6.14 when a computer is not connected to the web, or even if it were connected? As to deregistering LR one computer before it can be used on another, I haven't found that to be the case. It seems that when one computer with LR6 installed is not turned on, then LR6 is able to be used on a second computer that is turned on.

Two is the limit. You can install on more but you can not have any more than two registered at a time.


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[Outerbank10]

The last response to my question about how Adobe could/would prevent the use of LR 6.14 when a computer isn't connected to the web remains unanswered. It is totally understood that the limit is two, and it's not possible to have more than that registered at a time. To reiterate, LR is installed on a Win 7 and Win 10 computer. Each are operated separately. That is, when LR is operated on the Win 7 computer the Win 10 computer is turned off. Or, vice versa.

 

[clee01l]

The last response to my question about how Adobe could/would prevent the use of LR 6.14 when a computer isn't connected to the web remains unanswered. It is totally understood that the limit is two, and it's not possible to have more than that registered at a time. To reiterate, LR is installed on a Win 7 and Win 10 computer. Each are operated separately. That is, when LR is operated on the Win 7 computer the Win 10 computer is turned off. Or, vice versa.

I’m not clear but I believe that LR6 was the first standalone that required and internet connection since to is the first to be included in the Creative Cloud release. That said, LR6 would require a periodic validation of its license LrC does this today.


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[Outerbank10]

Do you or anyone else on this forum know what would be the periodic time that validation occurs? I ask because LR 6.14 has worked without fail even when the computer is not connected to the internet. In fact, there has been several weeks when the computer was disconnected from the internet and yet LR functioned flawlessly. What is the Creative Cloud release?

 

[clee01l]

Do you or anyone else on this forum know what would be the periodic time that validation occurs? I ask because LR 6.14 has worked without fail even when the computer is not connected to the internet. In fact, there has been several weeks when the computer was disconnected from the internet and yet LR functioned flawlessly. What is the Creative Cloud release?

Creative Cloud was released as LRCC v6. The product was still sold as a standalone but with out the cloud storage, Photoshop app and the Lightroom app. When the standalone option was discontinued, the process was maintained.

I believe the ‘call home’ feature is running on a 60 or 90 day time frame. I there have been LrC users that have traveled to remote places with out internet that have encountered the failure to authenticate and Lightroom Classic did not stop working when the internet authentication failed. I’ve never experienced this but others that have can give you a more authoritative answer.


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[Rob_Cullen]

As I understand the history of Lr:
Lightroom v5 was sold with a Serial Registration Number. Call it "Perpetual / Standalone".
Lightroom v6 was sold as two different versions-
a) A "Standalone" version "LR6" that required Activation. One payment to purchase the license.**
b) A "Creative Cloud" version known as "LR2015" that required a Subscription, and Activation.

(**Installing the Creative Cloud Desktop App automatically converted Lr6 'Perpetual' to the Subscription LR2015 version.)

So anyone running either version of Lr6 requires online activation. This is now impossible if there have been two activations of the app in the past. The Activation servers have been 'shut down'.
For most Lr6 users they are now at a dead end. As Lr6 cannot be installed and now activated, the only recourse is a subscription to the Photography Plan (20GB) where Lightroom-Classic v13 will open and continue with the Lr6 Catalog exactly as before.

The 'offline' use of Creative Cloud Apps (LrC, Lr, Photoshop, etc) follows the rules as here-
OFFLINE GRACE PERIOD

 

[Outerbank10]

Thanks for the detailed explanation. I purchased the DVD version with the title "Adobe Photoshop Lightroom 6". It's installed on a WIN 7 OS. The LR6 original app was subsequently updated to LR6.14 as of December 2017, and with whatever intervening updates may have occurred. As indicated, thus far LR6.14 continues to operate flawlessly. As previously indicated, I have used the app offline for extended periods, much longer than either the indicated 60 or 90 day time frame. So it would seem I've been lucky that LR6.14 continues to function. I can't help but wonder why Adobe would prevent its use to those who may not have a need for the latest, greatest version. I'm just an amateur photographer who may periodically print a photo, and within that context may wish to adjust the photo for the best output possible. No professional need, just an amateur photo shooter and printer. It doesn't seem conceivable that others like me would have a significant impact on the financial success or failure of Adobe. In any event, the word "perpetual" apparently has a different meaning to Adobe. The Merriam Webster dictionary defines "perpetual" as; continuing forever: everlasting: valid for all time.

 

[clee01l]

… I can't help but wonder why Adobe would prevent its use to those who may not have a need for the latest, greatest version….

I think there is a very good economic incentive for Adobe. Keeping legacy validation servers open and operating requires staff and maintenance. Evidently there are so few LR6 users left that it is hard to justify the continued expense. I’m sure there are ancient versions of Microsoft Office that no longer run for the same reasons.


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[Outerbank10]

What don't you understand about the definitions of the word perpetual. As to economic reasons, why would it be necessary to periodically check in with Adobe once the software was purchased and installed on a computer, including any updates? Why would it be necessary to keep servers open and operating once the software is no longer supported? The software was purchased and paid for. If related to updates, I don't recall if there was a charge. If not, then at the time of the updates it should have been made clear that once downloaded it meant that the updates were time sensitive. It seems that the operating system once installed on a computer should operate independently of checking in with a central facility. As to the comment about Microsoft Office, was it noted as perpetual? Microsoft's Windows 7 is no longer supported with updates, but Microsoft doesn't prevent its continued use by somehow screwing with its operation. As previously written, I have operated the LR software for months while the computer was disconnected from the internet. I'm sure there is a very good economic incentive for Adobe to not abide by their stated claim of perpetual. One might call it Greed!

 

[clee01l]

What don't you understand about the definitions of the word perpetual.

You have a misconception. I don’t believe the word Perpetual appears anywhere in the Adobe License that you agreed to when you accepted the license.

About 1990 I purchased a 1966 Ford Mustang. I got a title to that vehicle but I had no guarantee that Ford would supply everything necessary to keep that vehicle running. In fact Ford and other car manufacturers are only required by the government to keep parts available for 10 years. I think something similar is realistic for Software. You don’t agree with that and I don’t think I or anyone can change your mind.

You are no longer running DOS or Windows 3. You have the same license for these. If you still had the same computer, you could probably run those operating systems The same I think is true for Lightroom6.

If you have recourse, it is not here and it is likely is not at Adobe. You can sue Adobe for breach of license IF you can find an attorney that won’t laugh you out of their office.


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[Johan Elzenga]

What don't you understand about the definitions of the word perpetual. As to economic reasons, why would it be necessary to periodically check in with Adobe once the software was purchased and installed on a computer, including any updates?

I am not sure Lightroom 6 did that. It was the first version that required activation (next to license verification) however. AFAIK, License verification did not require an internet connection (at least not with Lightroom 5 and earlier). It was just math that could be done locally. That is why you can still install Lightroom 5. Activation did require an internet connection, but only once.

Why would it be necessary to keep servers open and operating once the software is no longer supported?

Because even if the software is no longer supported, that doesn’t mean nobody will try a fresh install for whatever reason. And installation required activation, which requires an activation server to be online. This is exactly the problem we are discussing here. People who bought a ‘perpetual’ license for Lightroom 6 expect not only to be able to run it on the same computer forever, but also to be able to install it on a new computer or reinstall it forever. But in order to make that possible, Adobe would have to keep the activation server running forever. They decided not to do that, and that is what the complaints are all about.

 

[Johan Elzenga]

BTW, things around Lightroom 6 can get extra complicated, because Lightroom 6 came in two varieties; the perpetual Lightroom 6 and the subscription Lightroom CC 2015. Both were really the same software, and the difference was determined by the Creative Cloud software. So if you had Lightroom 6 and installed the CC App (without having a subscription), then all of a sudden your Lightroom 6 would become a trial Lightroom CC 2015 version… And I think that correcting that may have required activation again…