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LR crashing in develop mode

Brigette

New Member
Joined
Mar 14, 2019
Messages
10
Lightroom Experience
Beginner
Lightroom Version
6.x / CC 2015.x
Lightroom Version
LR6
Operating System
macOS 10.13 High Sierra
Hi there
I'm new here and pretty much a LR novice, although i have been using it to edit my photos for a little while. I'm using LR 6.
A while ago i noticed that whenever i used the colour selector - not sure of the correct name, but it sits in-between HSL and B&W with the coloured boxes ..... anyway, whenever i select any of these coloured boxes. LR gets cranky and throws me out!!!
Any help appreciated
thank you
Brigette
 

clee01l

Senior Member
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Classic 8
Welcome to the forum. There are a lot of bugs in earlier versions of LR6.x It is important that you be on the latest revision LR6.14. Without knowing which version your are running, I have to say that you should start with the last update (LR6.14) If your problem does not go away, then the other culprit probably is with the GPU driver and whether GPU acceleration has been turned on in Lightroom Preferences.
If you go to the sub-menu item {Help}{System Info...} and copy System information into your reply post, I can better diagnose the issue.
 

Brigette

New Member
Joined
Mar 14, 2019
Messages
10
Lightroom Experience
Beginner
Lightroom Version
6.x / CC 2015.x
Welcome to the forum. There are a lot of bugs in earlier versions of LR6.x It is important that you be on the latest revision LR6.14. Without knowing which version your are running, I have to say that you should start with the last update (LR6.14) If your problem does not go away, then the other culprit probably is with the GPU driver and whether GPU acceleration has been turned on in Lightroom Preferences.
If you go to the sub-menu item {Help}{System Info...} and copy System information into your reply post, I can better diagnose the issue.
hi thank you for getting back to me and sorry for being slack in following up!!
ok i'll post what i think you've suggested :)
 

Brigette

New Member
Joined
Mar 14, 2019
Messages
10
Lightroom Experience
Beginner
Lightroom Version
6.x / CC 2015.x
Welcome to the forum. There are a lot of bugs in earlier versions of LR6.x It is important that you be on the latest revision LR6.14. Without knowing which version your are running, I have to say that you should start with the last update (LR6.14) If your problem does not go away, then the other culprit probably is with the GPU driver and whether GPU acceleration has been turned on in Lightroom Preferences.
If you go to the sub-menu item {Help}{System Info...} and copy System information into your reply post, I can better diagnose the issue.
Lightroom version: 6.0 [1014445]
License: Perpetual
Operating system: Mac OS 10
Version: 10.13 [6]
Application architecture: x64
Logical processor count: 4
Processor speed: 2.5 GHz
Built-in memory: 4,096.0 MB
Real memory available to Lightroom: 4,096.0 MB
Real memory used by Lightroom: 365.9 MB (8.9%)
Virtual memory used by Lightroom: 6,629.2 MB
Memory cache size: 845.0 MB
Maximum thread count used by Camera Raw: 2
Camera Raw SIMD optimization: SSE2,AVX
Displays: 1) 1280x800

Graphics Processor Info:
Intel HD Graphics 4000 OpenGL Engine

Check OpenGL support: Passed
Vendor: Intel Inc.
Version: 4.1 INTEL-10.36.23
Renderer: Intel HD Graphics 4000 OpenGL Engine
LanguageVersion: 4.10


Application folder: /Applications/Adobe Lightroom
Library Path: /Users/brigetteshutkowski/Desktop/LIGHTROOM/LIGHTROOM.lrcat
Settings Folder: /Users/brigetteshutkowski/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) Aperture/iPhoto Importer Plug-in
2) Behance
3) Canon Tether Plugin
4) Facebook
5) Flickr
6) HDR Efex Pro 2
7) Leica Tether Plugin
8) Nikon Tether Plugin
9) Perfect Effects 8

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: Built-in Output
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel HD Graphics 4000 OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: Intel Inc.
GL_VERSION: 2.1 INTEL-10.36.23
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod
 

Brigette

New Member
Joined
Mar 14, 2019
Messages
10
Lightroom Experience
Beginner
Lightroom Version
6.x / CC 2015.x
thanks .. I hope this is what I'm supposed to send back!! so much to learn!!!
 

clee01l

Senior Member
Staff member
Moderator
Lightroom Guru
Joined
Jun 20, 2009
Messages
14,245
Location
Houston, TX USA
Lightroom Experience
Power User
Lightroom Version
Classic 8
Lightroom version: 6.0 [1014445]
License: Perpetual
Operating system: Mac OS 10
Version: 10.13 [6]
Application architecture: x64
Logical processor count: 4
Processor speed: 2.5 GHz
Built-in memory: 4,096.0 MB
Real memory available to Lightroom: 4,096.0 MB
Real memory used by Lightroom: 365.9 MB (8.9%)
Virtual memory used by Lightroom: 6,629.2 MB
Memory cache size: 845.0 MB
Maximum thread count used by Camera Raw: 2
Camera Raw SIMD optimization: SSE2,AVX
Displays: 1) 1280x800

Graphics Processor Info:
Intel HD Graphics 4000 OpenGL Engine

Check OpenGL support: Passed
Vendor: Intel Inc.
Version: 4.1 INTEL-10.36.23
Renderer: Intel HD Graphics 4000 OpenGL Engine
LanguageVersion: 4.10
You've already gotten good info on upgrading Lightroom. And it looks like you ave succeeded that task.
Next, you should to update your OS to 10.14[4].

Your Graphics processor passed so GPU acceleration should not affect your Develop module.

Free space on your primary disk drive might cause the Develop module to crash as LR uses the working storage on your primary drive to create temporary files. I recommend keeping ~100GB free for working storage and the Swapfile.

With 4 GB of RAM you may have performance issues. I find the minimum RAM for acceptable performance is 8GB and the minimum for reasonable performance is 16GB.

Feel free to return here if and when you have more questions.
 

Brigette

New Member
Joined
Mar 14, 2019
Messages
10
Lightroom Experience
Beginner
Lightroom Version
6.x / CC 2015.x
You've already gotten good info on upgrading Lightroom. And it looks like you ave succeeded that task.
Next, you should to update your OS to 10.14[4].

Your Graphics processor passed so GPU acceleration should not affect your Develop module.

Free space on your primary disk drive might cause the Develop module to crash as LR uses the working storage on your primary drive to create temporary files. I recommend keeping ~100GB free for working storage and the Swapfile.

With 4 GB of RAM you may have performance issues. I find the minimum RAM for acceptable performance is 8GB and the minimum for reasonable performance is 16GB.

Feel free to return here if and when you have more questions.
Hi and thank you! for the suggestions and advice. Yip I really do have performance issues... which are a pain in the @#[email protected]#&!!! I've been thinking about getting more RAM if i can.. I'm not sure how to do that or how much it costs.. but it's definitely something see how I do that.

Could you explain Free space on your primary disk drive might cause the Develop module to crash as LR uses the working storage on your primary drive to create temporary files. I recommend keeping ~100GB free for working storage and the Swapfile.
I'm not too sure what that means. Are you saying i have too much or not sufficient storage? Arghhh. so much to learn!!
thank you :)
 

clee01l

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Staff member
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Joined
Jun 20, 2009
Messages
14,245
Location
Houston, TX USA
Lightroom Experience
Power User
Lightroom Version
Classic 8
Freespace: If you have a 512GB disk drive and you have loaded 320GB of permanent files, you have 192GB of Freespace for MacOS swap file and temporary files that apps like LR will create during the time they are running.
Check this website Apple Mac Memory/ RAM Upgrades from OWC to see if your Mac can have a memory upgrade and instructions to do it your self.
 

Brigette

New Member
Joined
Mar 14, 2019
Messages
10
Lightroom Experience
Beginner
Lightroom Version
6.x / CC 2015.x
Freespace: If you have a 512GB disk drive and you have loaded 320GB of permanent files, you have 192GB of Freespace for MacOS swap file and temporary files that apps like LR will create during the time they are running.
Check this website Apple Mac Memory/ RAM Upgrades from OWC to see if your Mac can have a memory upgrade and instructions to do it your self.
Hi again.. crikey you guys are so helpful!!!
I get what you are saying about the space.. but i'm not sure if i have too little..
anyway! I've checked my system specs and i think the maximum I can upgrade my RAM to is 8GB, but i'm not confident to do this myself!! even though your videos make it look easy and so does the step by step guide on my Mac.. Even 8 will be better than what i currently have!!!
 

Victoria Bampton

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It really is as easy as it looks, but I'm sure your local computer store would be pleased to help. If you go to Apple menu > About This Mac, we can double check the max for you.
 

clee01l

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Joined
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Messages
14,245
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Houston, TX USA
Lightroom Experience
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Classic 8
If you go to Apple menu > About This Mac, we can double check the max for you.
OWS has a webpage devoted to this. All you do is supply the Mac details (e.g. MacBook Pro (Retina, 13-inch, Late 2012)) and they will provide the specified memory. My MBP (listed in the example) is limited to 8 GB. I find this usually adequate as long as the RAW files are not to complex and I don't run PS in parallel or any other apps besides email and Safari.
 

Brigette

New Member
Joined
Mar 14, 2019
Messages
10
Lightroom Experience
Beginner
Lightroom Version
6.x / CC 2015.x
It really is as easy as it looks, but I'm sure your local computer store would be pleased to help. If you go to Apple menu > About This Mac, we can double check the max for you.
hi there.. i was a bit intimidated when I looked at the link and saw the 'toolkit' i'd need.. so i have a philips screwdriver (and know how to use it!!) but i'm worried about stuffing up my total computer..!!) I called a local techy place and they said that they could supply the Apple memory for $600NZ.. perhaps i've underestimated what this will cost! its easy to do that when you've got a mortgage! They guy also talked about using a non-Apple memory would be cheaper.. but I'm unsure if that's wise or not? If for example I used the link i've been sent here.. how does it work ? does the memory get sent to me? Sorry so many questions!!
In the mean time I hope this link works? I understand that when i do buy more memory that i need to get it in even amounts so to speak. thanks for your help :) MacBook Pro: How to remove or install memory
 

Victoria Bampton

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If your laptop is really 2009-2012 model, don't expect miracles, but it should help a bit.

FWIW, I've always gone with third party RAM (OWC/MacSales or Crucial) and been happy with it. It's waaaaaay cheaper than the Apple Tax, especially on an older machine.
 

Brigette

New Member
Joined
Mar 14, 2019
Messages
10
Lightroom Experience
Beginner
Lightroom Version
6.x / CC 2015.x
If your laptop is really 2009-2012 model, don't expect miracles, but it should help a bit.

FWIW, I've always gone with third party RAM (OWC/MacSales or Crucial) and been happy with it. It's waaaaaay cheaper than the Apple Tax, especially on an older machine.
that is reassuring. I think i'm going to go with a third party brand! The guy I spoke with also said that my disk is probably a bit tired .. So it should help .. but no miracle!! time to save for a new laptop.
 
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