• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • Stop struggling with Lightroom! There's no need to spend hours hunting for the answers to your Lightroom Classic questions. All the information you need is in Adobe Lightroom Classic - The Missing FAQ!

    To help you get started, there's a series of easy tutorials to guide you through a simple workflow. As you grow in confidence, the book switches to a conversational FAQ format, so you can quickly find answers to advanced questions. And better still, the eBooks are updated for every release, so it's always up to date.
  • The February 2020 Lightroom updates are now available. Lightroom Classic has a brand new Defaults system, the ability to set a specific monitor for the secondary window and PSB format support. Lightroom (cloud-based service) has the ability to import presets on Android, DNG export and Split View support on iPadOS. The Missing FAQ and Edit Like a Pro eBooks are already updated for the changes.

LR Classic crashing

Dan Minto

New Member
Joined
Feb 22, 2017
Messages
4
Lightroom Experience
Intermediate
Lightroom Version
Lightroom Version
LR Classic 9.1 Photo RAW 12
Operating System
macOS 10.13 High Sierra
Hello all,

I've been using LR Classic on Mac OSX High Sierra but changed to a newer 27" iMac - exactly the same setup, however, only had 4GB on the new one. LR Classic just wouldn't stop crashing; once the grid was chosen, even selecting two or three photographs, crash, crash, crash.

Thinking that it probably was a memory problem, I upgraded the RAM to 16GB and now it is stable for about 5 minutes and I can do more or less anything. After this though, LR crashes again.

The photo count is over 176,000 as I am a semi professional sports photographer so I appreciate this cold be the problem behind it too.

I'm at a bit of a loss really.

Any suggestions would be really welcome, thank you.
 
Joined
Jun 20, 2009
Messages
15,343
Location
Houston, TX USA
Lightroom Experience
Power User
Lightroom Version
Classic
You probably should be able to work with 16GB of RAM But 32GB would only improve your lot. I would not worry about 176K images in your catalog as Lightroom Classic only works with one at a time most of the time. Exporting large numbers of images can fill up a small working storage area (freespace on the primary disk)
I would look into the GPU. Does it meet Lightrooms needs.

Click the menu {Help}{System Info...} and past the contents of the dialog into your next reply. This should give us some needed information. If we can't identify a Lightroom Classic issue, then it may very well be a hardware issue.

Why have you not upgraded to MacOS 10.15.x?
 

Zenon

Senior Member
Joined
Jan 13, 2017
Messages
1,502
Lightroom Experience
Advanced
Lightroom Version
I just got a new 27" iMac with the i7 processor and 250GB SSD. Mine rocks and I'm on Catalina and using 9.2. It has 32GB of RAM but 16 should be adequate and this is why. I also use a 2015 MacBook Air with i5 and 4GB of RAM and it never crashes. It also on Catalina and running 9.2. I'm travelling now and editing using my MacBook.

Have you tried reinstalling LR? Where are your files stored and how much stooge space do you use. I seem to always revert back to this document as it helped me a lot with general performance.


Just a warning. If you upgrade to Catalina your 32 bit apps will stop working.
 

Dan Minto

New Member
Joined
Feb 22, 2017
Messages
4
Lightroom Experience
Intermediate
Lightroom Version
Here is the screen dump of what you asked for. I think if LR needs 32GB of RAM to work, I may look elsewhere.
Catalina doesn't interest me yet; I never jump up to a new OS.
Thanks for any help you can offer
 

Attachments

Joined
Jun 20, 2009
Messages
15,343
Location
Houston, TX USA
Lightroom Experience
Power User
Lightroom Version
Classic
Here is the screen dump of what you asked for. I think if LR needs 32GB of RAM to work, I may look elsewhere.
Catalina doesn't interest me yet; I never jump up to a new OS.
Thanks for any help you can offer
Your system info says the you are running an obsolete version Lightroom (5.7) But your initial post says: "LR Classic 9.1 Photo RAW 12"

If you do have a subscription to an Adobe photographers plan, you should install that. Catalina is at version 10.15.3 and is hardly considered a new OS. It is quite stable and Apple has corrected most of the bugs in earlier releases. You seem to have completely overlooked the Mojave upgrade to MacOS (10.14). Your operating system is 2+ years out of date. Apple has made lots of improvements in those 2+ years.
Likewise, Adobe has made great strides in performance since LR 5.7. I think if you can first figure out why you are running an LR5.7 app instead of the Lightroom Classic (v9.2) , you will go a long way to resolve why your Lightroom app is crashing.

I'm certain that your problems will go away IF you upgrade your app and catalog to Lightroom Classic v9.2 and then upgrade your OS to a more modern version (10.15.3) that can take advantage of your hardware.
 
Top