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LR CC won't import video OR play a slideshow

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Mark Moviola

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Joined
Mar 24, 2017
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Lightroom Experience
Intermediate
Lightroom Version
I've searched the forums for problems similar to mine, but nothing seems to help.

Lightroom CC fails to import new videos (from either Canon or iPhone files) or play old ones. The transport controls are missing in the second case.

So far as slideshow goes, I get the "Dynamic Link Media Server Failed to Launch" dialog, which many people have mentioned. I've tried re-installing LR to no avail.

I have been working around these problems for a couple years, sadly, and would like to correct them once and for all.
 
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