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seancd11

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Mar 8, 2021
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Lightroom Version Number
Lrc?
Operating System
  1. macOS 10.15 Catalina
I was wondering if any one has encountered a problem with Lightroom.
I am on a 2017 imac and can't access LR.I have been using this for at least 2yrs I think .
Adobe have spent 4 hrs or so in different ways> I am still awaitng a call from them . When I try to acess Creative Cloud it will not connect
 
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Are you using Lightroom Classic or Desktop (Cloud)? If Cloud, have you tried going onto your cloud version lightroom.adobe.com - does that work?
What exact error are you getting from the CC App?
 
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Hello Paul I am using desktop cloud . Adobe have sent me the link to reinstall but when I click on it I only get the moving circle> It won't link to Adobe at all
 
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I'm just clearing back through old threads. Did you get this sorted out Sean?
 
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No I have had over 8 hrs of help from adobe but its not working. I think its the plusher router have rest etc and just can't connect to Adobe.
They are ringing me tomorrow night again.
 
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Uninstall from the Creative Cloud app, then reinstall from the app also. If that doesn’t work, try logging out from the Creative Cloud app and logging back in.
 
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Tried all that even Adobe took over the computer and to no avail. I still think its a block from the internet provider for some reason
 
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Any security software installed?
 
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