AdeC
Member
- Joined
- Dec 11, 2013
- Messages
- 30
- Location
- Bedford UK
- Lightroom Experience
- Intermediate
- Lightroom Version
hi, I decided to subscribe to the photography subscription last night after much deliberation but realised if i want the full benefit of lightroom/photoshop/mobile
i would have to subscribe.
After downloading lightroom from app centre on my desktop i launched lightroom and in the top left corner it states i have the trial version an i have 27 days left
of the lightroom mobile trial so i decided to leave a post on the adobe forums and was told to contact customer support via chat and this is the outcome so far
i have just come off the technical support chat and they have had to escalate it to the next level as he couldnt sort the problem out.
He got me to sign in and out several times and checked a few things on my computer but it still keeps saying 27 days left of lightroom
mobile trial.
The strange thing is if i sign into the Mobile app on my ipad it says 26 days left and at the bottom DISK USAGE 18GB of 57GB.
Its really not worth using lightroom yet as i dont want to start my photo collection until this issue is sorted in case i have to delete everything.
The technician said they will either phone me or email a resolution.
Does anyone have any ideas about the issue.
RegardS Adrian
i would have to subscribe.
After downloading lightroom from app centre on my desktop i launched lightroom and in the top left corner it states i have the trial version an i have 27 days left
of the lightroom mobile trial so i decided to leave a post on the adobe forums and was told to contact customer support via chat and this is the outcome so far
i have just come off the technical support chat and they have had to escalate it to the next level as he couldnt sort the problem out.
He got me to sign in and out several times and checked a few things on my computer but it still keeps saying 27 days left of lightroom
mobile trial.
The strange thing is if i sign into the Mobile app on my ipad it says 26 days left and at the bottom DISK USAGE 18GB of 57GB.
Its really not worth using lightroom yet as i dont want to start my photo collection until this issue is sorted in case i have to delete everything.
The technician said they will either phone me or email a resolution.
Does anyone have any ideas about the issue.
RegardS Adrian