3dogs
Member
- Joined
- Jul 25, 2014
- Messages
- 79
- Location
- Australia
- Lightroom Experience
- Intermediate
- Lightroom Version
I recently had Win 10 installed on my two computers by a Computer Expert. Since then I have not been able to use Lightroom, that means EXACTLY what it says.. its unusable. So way I figure it I need to start again from scratch. I am not interested in finding out why, or how I can fix it from where it is now, I'd rather scrap it altogether and go to another product, which sadly will be equally shoddy.
I have collected ALL my images (14, 000+) and currently have them on two separate portable drives.
Next I need to sort out if I have the correct version of Lightroom. I'm on subscription monthly and have ADOBE PHOTOSHOP LIGHTROOM CC 2015.13 release. when I open that and go to about Lightroom it says I need to log in ? WHY? I am a SUBSCRIBER?
Prior to the shift to Win 10 EVERYTHIG was working just fine. Now when I open Lightroom ALL the images are gone, there atr just 14,000 empty frames.. So my question is can I a) uninstall Loghtroom altogether, then reinstall, and start again. or
b) simply delete all the headings and re import everything again,
PLEASE do not suggest I try to relink via the Ligtroom process, IT DOES NOT WORK for me .....and I simply do not have either the skills, interest nor time to tinker with the product. I just want to get my images into the Lightroom and start processing and printing my pics.
thanks in advance.
Andrew
PS I posted in the Lounge because the options on the home page are absolutely meaningless to me, that is I have Photoshop Lightroom CC, no idea what all that other stuff is, and that is because I have not been involved on a day to day basis for a coupe of years.
Example : I cant even find LOG OUT on this page???
I have collected ALL my images (14, 000+) and currently have them on two separate portable drives.
Next I need to sort out if I have the correct version of Lightroom. I'm on subscription monthly and have ADOBE PHOTOSHOP LIGHTROOM CC 2015.13 release. when I open that and go to about Lightroom it says I need to log in ? WHY? I am a SUBSCRIBER?
Prior to the shift to Win 10 EVERYTHIG was working just fine. Now when I open Lightroom ALL the images are gone, there atr just 14,000 empty frames.. So my question is can I a) uninstall Loghtroom altogether, then reinstall, and start again. or
b) simply delete all the headings and re import everything again,
PLEASE do not suggest I try to relink via the Ligtroom process, IT DOES NOT WORK for me .....and I simply do not have either the skills, interest nor time to tinker with the product. I just want to get my images into the Lightroom and start processing and printing my pics.
thanks in advance.
Andrew
PS I posted in the Lounge because the options on the home page are absolutely meaningless to me, that is I have Photoshop Lightroom CC, no idea what all that other stuff is, and that is because I have not been involved on a day to day basis for a coupe of years.
Example : I cant even find LOG OUT on this page???