Lightroom freeze up every 30 minutes

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Barnum

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Seems no matter what we are doing in Lightroom it just stops and freezes. The only way we can get back to working is to pull the power plug. Nothing else seems to work......This happens about once every hour, and it's frustrating. We have Adobe Elements, and quite a few other programs, and Lightroom is the only one that reacts this way. Is there a flaw or bug? We are using XP, and have lots of memory.
 
Is there something else that happens every hour... perhaps a virus scan?

What are you doing when it freezes?
 
Might be worth keeping an eye on, see if you can notice a pattern - perhaps a particular action (X number of exports running at the same time, etc)

Also keep an eye on the time - I'm interested to know what else your computer could be trying to do at the same time - perhaps a backup running, something like that?

Are there other programs open? Maybe try closing them down and see if it's happier.

What's your machine spec? Most members here add their system specs to their signature, save having to repeat it every time we ask! ;-)
 
Okay, sorry...we're newbies with this program.

Hope this helps. My wife is using a HP Pentium, 2.6' GHZ, running Windows XP, Service Pack 2. Hard Drive is 13'GB with only 1.113 left (??). Memory....15'G Ram.

She also has a Seagate 5'' GB External Drive and lots of room left there.

Is the lack of hard drive space the problem? If so, why can she work so long, have it freeze, unplug it, start up, and then work again....? I would prefer not to move "programs" to external drive.
 
Barnum;17'41 said:
My wife is using a HP Pentium, 2.6' GHZ, running Windows XP, Service Pack 2. Hard Drive is 13'GB with only 1.113 left (??). Memory....15'G Ram.

Those numbers are kind of strange, can you clarify? 1.113 what units?
15' G ram is an awful lot, but 15' MB is too little.


She also has a Seagate 5'' GB External Drive and lots of room left there.

Is the lack of hard drive space the problem? [COLOR=#''''ff]Perhaps, it's certainly possible. We can tell more when you clarify the numbers above.[/COLOR]

Also, if you explain where the LR catalog, and the original image files are located, that would help.
 
Only 1.1gb left on the main drive? Yikes, have a clear out! Even just Windows will want more space than that.

15'gb RAM - I just did a slight double take - we mean 1.5gb, right?
 
Okay, sorry everyone for the misinformation...

Checked again...The PC is a Hewlett Packard Pentium R, 4CPU, 2.6' GHZ.

1.5' of Ram.

Hard Drive... Used Space 11'GB
Free Space 1.32 GB
 
Barnum, as VB said, Yikes!. You're definitely going to have to free up some space on that internal (probably C:\ ? ) drive. Running that close to full is possible/likely to cause (weird) problems with almost everything.

If there's any unnecessary data living on that drive, you may want to offload it to the external drive. If you can get enough data moved, you may not have to move any application program files. Is your LR Catalog located in the standard location of \My Documents\My Pictures\Lightroom ? Is My Documents located on that internal (C:\) drive?

It may be that one possible solution to the the over-stuffed disk is to move the LR Catalog itself to the external drive.

Before we do anything else, make sure you have good backups of the LR catalog(s). While the following is what I'd do if I were in your shoes, you may want to wait on any commentary to my post to arrive, before you start anything.

I'd recommend creating a 'LR Catalog' folder on the external drive, and copying the contents of the LR catalog directory listed above to it. To open that catalog, you can simply double-click on the *.lrcat file, in its new location, or hold down ctrl as you start LR in the normal fashion. That should give you a dialog allowing you to select a catalog to open, you would then navigate to the catalog which has been moved to the external drive. (As a side note, you can use either of these methods to test your LR catalog backups to ensure they've been captured and written properly as well.)

When you have that copied catalog open, exercise it fully to make sure it's functioning properly. When you're fully satisfied that it's working properly, (or at least, no worse than your current problems) then you can delete the existing files in the My Documents location. You might want to delete the preview cache located there as a first step, which should free up a lot of space, and is easily reconstructed if you decide you need it back.

I'd begin with other non-critical data first, if you can, though.
 
Barnum, you definitely have to make room on that drive! Brad's advice would be nice to follow but as you are still using 1.3, it seem that you use it since a while. So, if you accepted the default backup configuration, you likely have one backup catalog per week... Did you accumulated all those? Regularly remove them keeping only a couple of the last ones (after testing they are good).
 
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