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Lightroom Downloader (upgrading cloud storage)

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C

clbell

New Member
Joined
Nov 18, 2020
Messages
4
Lightroom Experience
Intermediate
Lightroom Version
6.x
Lightroom Version Number
CC
Operating System
  1. Windows 10
I want to upgrade from my current plans of Photography + 1TB cloud storage to a single photography plan with 2TB. I was told that I should make a backup. The issue is that the downloader doesn’t seem to be preserving my keywords. As it was downloading, I reimported one of the photos it downloaded back into Lightroom and the keywords were not there. I know you can export originals + settings but as I have over 70k photos, it seems like it’s going to try to store them all in one folder so that is too many files to put in a single folder and there will be name conflicts/renames as well. Any ideas? Will I lose everything in the storage upgrade process?
 
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Who told you to make a backup? And did they explain why? My understanding is that if you are just changing an existing plan then it should be a seamless exercise, i.e. your existing content should remain unaffected by the change. As you have discovered, the Downloader is not a fit vehicle for such a backup. Exporting Original + Settings would work as a backup, it wouldn't matter if they were all in one folder if the intention would be to re-import them back into Lightroom after the plan was changed.....but that shouldn't be necessary.
 
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Jim Wilde said:
Who told you to make a backup? And did they explain why? My understanding is that if you are just changing an existing plan then it should be a seamless exercise, i.e. your existing content should remain unaffected by the change. As you have discovered, the Downloader is not a fit vehicle for such a backup. Exporting Original + Settings would work as a backup, it wouldn't matter if they were all in one folder if the intention would be to re-import them back into Lightroom after the plan was changed.....but that shouldn't be necessary.
Click to expand...

That was the online Adobe support rep that was going to set me up with the 2TB plan. I don’t know if it’s due to the fact that my software and storage plans are separate and the new plan is a single $30/month for software and storage. I’m hoping it’s just an extra precaution and it’ll be a seamless upgrade.

As for going the export originals + settings route, I’m in the process of doing that now. I forget that Windows nowadays can handle many more files in a folder than in the past but I’m splitting it up into 4 folders anyway.
 
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Unfortunately, Lightroom has stalled about 90% of the way through exporting the first set of images after waiting hours. I’m not sure if I have to delete the local copies and start over or what.
 
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