• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • The May 2019 Lightroom updates are now available. There's a brand new slider called Texture, available across the whole family of apps. Lightroom Classic includes a new tool called Flat Field Correction. Lightroom (cloud-based service) has lots of big improvements including cloud trash, invitation-only web galleries, improved chromatic aberration removal and more. The Missing FAQ and Edit Like a Pro eBooks are already updated for the changes. You'll also notice the CC's have disappeared off the end of the names, so we've updated the forum names to match.

Lightroom crashing upon startup

Dickie

New Member
Joined
Mar 14, 2019
Messages
1
Lightroom Experience
Advanced
Lightroom Version
Classic 8
Lightroom Version
Classic CC 8.2
Operating System
macOS 10.12 Sierra
Good afternoon. My Lightroom Classic CC opens for about a minute or so and then crashes. I see a few images from a gallery but am unable to interact with the program before the crash occurs. Below is part of the crash report. Any ideas? Thanks so much!

Process: Adobe Lightroom Classic [597]
Path: /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 8.2 [1204643] (8.2)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Lightroom Classic [597]
User ID: 501

Date/Time: 2019-03-14 14:46:00.868 -0500
OS Version: Mac OS X 10.12.6 (16G1408)
Report Version: 12
Anonymous UUID: 6DF29D15-7B16-CD1A-E782-3A3E865D1C46


Time Awake Since Boot: 330 seconds

System Integrity Protection: enabled

Crashed Thread: 15 Preview Server

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000016d8bd000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Bus error: 10
Termination Reason: Namespace SIGNAL, Code 0xa
Terminating Process: exc handler [0]
 

clee01l

Senior Member
Staff member
Moderator
Lightroom Guru
Joined
Jun 20, 2009
Messages
14,245
Location
Houston, TX USA
Lightroom Experience
Power User
Lightroom Version
Classic 8
Welcome to the forum.
In the Help menu is a submenu item called "System Info..." Can you copy and paste that into a reply here?
The ideas that I'd like to explore are:
  • Not enough RAM
  • Not enough free space on the primary drive for LR temporary files.
  • GPU acceleration turned on and the GPU driver is out of date or unsupported.
  • Failing memory banks.
Did you successfully run LR with Lightroom Classic CC v8.0 or earlier?
Have you considered update the OS to Mojave (10.14)?
 
Top