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Lightroom classic keeps freezing

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Joined
May 21, 2019
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Lightroom Version
Classic 11.3.1
Operating System
  1. Windows 10
Since updating to 11.3 and 11.3.1, my Lightroom Classic keeps freezing and I have to close it down and restart it to get it going again.
I am also finding that changes I make to an image in the develop mode do not appear in the image when I switch back to Library mode and that very often, if I try to make changes in the library mode (using 'Quick Develop'), no change appears in the image unless I switch to Develop mode.
Anyone experiencing the same problems?
Any suggested solutions?
 

Jimmsp

Senior Member
Joined
Jan 9, 2011
Messages
1,171
Location
Green Valley, Arizona, USA
Lightroom Experience
Advanced
Lightroom Version
Classic
I am not experiencing any issues with the latest LRC.
To better help you, tell us about your pc and windows:
Are you running the latest Win 10?
CPU, RAM, hard drive size and free space on the C drive; other drives ?
Number of photos in the catalog?
Where are the photos stored - internal drive or external?
Are the photos you are having issues with RAW, jpeg, or tiff?

I might first try uninstalling LRC, then reinstalling it
 
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Messages
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Jimmsp - Thanks - details are Windows 10 Pro 21H2; 64 bit; 32 gb RAM; Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz; 1 Tb hard drive ssd with 255 gb space; 39,000 photos (at the moment but I usually remove photos from LR after I have sorted/processed them); mostly (but not all) on external drive and mostly RAW files.
Hope this helps
 

Jimmsp

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Messages
1,171
Location
Green Valley, Arizona, USA
Lightroom Experience
Advanced
Lightroom Version
Classic
Computer details look good to me. 255 GB should be plenty of free space.
At this point I would use the Adobe Creative Cloud app to uninstall Lightroom Classic.
I would then do a computer restart, and the use the Creative Cloud app to reinstall LRC.
If that fails to solve the problems, I begin to suspect a hardware problem, someplace.
 

Jimmsp

Senior Member
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Another thought. LR shouldn't freeze.
If you create a new test catalog, and reimport some of your photos, does it still freeze?
 
Joined
May 21, 2019
Messages
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Many thanks, Jimmsp.
Excuse my ignorance but, if I uninstall and reinstall using Creative Cloud app, will everything reappear afterwards as it is now i.e. with all my same photos, smart collections, collections, edits, flags etc.
 

Jimmsp

Senior Member
Joined
Jan 9, 2011
Messages
1,171
Location
Green Valley, Arizona, USA
Lightroom Experience
Advanced
Lightroom Version
Classic
Brian, everything you mention (except photos) is contained in the catalog. The catalog knows where the photos are. It is always good practice to back up the catalog, so be sure to do that. I also back up all my catalogs to an external drive. Then when you reinstall LRC, open up the catalog - don't create a new one.
I was just suggesting that you create a new catalog as a test for the current install of LR, and see if that freezes as well.

Sometimes, strange behavior in LR can be resolved by just just resetting the LR Preferences. https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
Maybe you should do that first - but it is unlikely it is the source of freezing.
 
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Location
Bay Area, California, USA
Lightroom Experience
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Lightroom Version
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I am also finding that changes I make to an image in the develop mode do not appear in the image when I switch back to Library mode and that very often, if I try to make changes in the library mode (using 'Quick Develop'), no change appears in the image unless I switch to Develop mode.
This is a known bug in LR 11.3 and 11.3.1 that Adobe has acknowledged:
https://community.adobe.com/t5/lightroom-classic-bugs/p-library-previews-not-updating/idi-p/12897363

It will likely be fixed in LR 11.4, which if history is any guide, will be released in the next week or two. Meanwhile, the only workaround is to roll back to 11.2.

If resetting preferences doesn't fix your freezing issue, definitely roll back to 11.2 and wait for 11.4.
 
Joined
May 21, 2019
Messages
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Brian, everything you mention (except photos) is contained in the catalog. The catalog knows where the photos are. It is always good practice to back up the catalog, so be sure to do that. I also back up all my catalogs to an external drive. Then when you reinstall LRC, open up the catalog - don't create a new one.
I was just suggesting that you create a new catalog as a test for the current install of LR, and see if that freezes as well.

Sometimes, strange behavior in LR can be resolved by just just resetting the LR Preferences. https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
Maybe you should do that first - but it is unlikely it is the source of freezing.
Many thanks, Jimmsp. Really appreciate your help.
Will let you know how I get on following your suggestions.
 
Joined
May 21, 2019
Messages
6
This is a known bug in LR 11.3 and 11.3.1 that Adobe has acknowledged:
https://community.adobe.com/t5/lightroom-classic-bugs/p-library-previews-not-updating/idi-p/12897363

It will likely be fixed in LR 11.4, which if history is any guide, will be released in the next week or two. Meanwhile, the only workaround is to roll back to 11.2.

If resetting preferences doesn't fix your freezing issue, definitely roll back to 11.2 and wait for 11.4.
Thanks, johnrellis. Will look out for LR 11.4
 
Joined
May 21, 2019
Messages
6
Many thanks, Jimmsp. Really appreciate your help.
Will let you know how I get on following your suggestions.
Have uninstalled and reinstalled as you suggested and it seems to have solved 90% of my problem. So, thanks again for your help.
The remaining 10% is some slowness in updating previews with edits I make which I can live with until the next update which hopefully will address this problem.
 
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