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Lightroom CC File failed to Load T505 error on iPad

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Gary Kessler

New Member
Joined
Oct 20, 2016
Messages
21
Lightroom Experience
Beginner
Lightroom Version
Lightroom Version Number
4.0
Operating System
  1. iOS
Hi there! I updated to LR CC 4.0 and now some of my picture files say "The photo failed to load. There was an issue loading the photo. Error Code: T505. The MacOS and Android work fine. Any ideas how to correct this?
 
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"Temporary Workaround (May not work for some user so avoid spreading)
1. set the asset in a album for download for offline
2. edit asset on other device to create a new revision
3. change Cloud storage & Sync to download original
4. open asset in all photos"

This will be fixed in the next release.
 
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Thanks! I am able to select an effected photo, choose Make A Copy from the menu, and it then syncs without the error. A nuisance for sure, but glad there's a temporary fix.

Interestingly, it did not happen to all the RAW photos I imported to my iPad after the update, and it does not seem to effect jpg files.
 
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