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Lightroom can't prepare a selected file. Help

Terri S

New Member
Joined
Nov 16, 2019
Messages
1
Lightroom Version
Lightroom Classic version: 9.0 [ 201910151439-b660523e ]
Operating System
macOS 10.14 Mojave
I am trying to get LR to open a selected file in Topaz DeNoise AI, but I keep getting the following error. Lightroom was unable to prepare the selected file at /Volumes/TSPP/TAICLET, DANA/ROXIE AND BAILEY-4271.DNG for editing.

It will not be opened.

I have uninstalled and reinstalled Topaz DeNoise and I still get the error. I may have screwed up the external drive by deleting some files to create more space since I had a second copy on another, larger drive. However, I have reinstalled the files back to the external disc so everything on the disc should be ok? Every since deleting the files, it gives me this error message. Any help would be appreciated. Thanks.
 
Joined
Nov 27, 2013
Messages
1,343
Location
Queensland
Lightroom Experience
Intermediate
Lightroom Version
Classic
It is possible that the comma in the Folder name is a problem. /Volumes/TSPP/TAICLET, DANA/
For Lightroom, a comma is an "illegal" character.
If you rename the Folder with Finder you will need to reconnect it in the Lightroom Folder panel by 'Find Missing Folder'.
 
Joined
Jun 20, 2009
Messages
16,199
Location
Houston, TX USA
Lightroom Experience
Power User
Lightroom Version
Cloud Service
It is possible that the comma in the Folder name is a problem. /Volumes/TSPP/TAICLET, DANA/
For Lightroom, a comma is an "illegal" character.
Good Catch! While not an illegal character in MacOS, Lightroom has been coded to be compliant in both Windows and MacOS.
 
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