NairdaK
New Member
- Joined
- Mar 9, 2018
- Messages
- 4
- Lightroom Experience
- Advanced
- Lightroom Version
- 6.x
Operating System: Windows 10
Exact Lightroom Version (Help menu > System Info): 6.13
Dear all,
I have some problems with my installation and I am trying to figure out the source for it; maybe this discussion here can help.
So; I am an owner of LR6 with a perpetual licence.
I have got it running on two machines. However; the installations show a different behaviour when it comes to being signed in to your Adobe account.
I really would like to know, which of those behaviours is the typical.
So; let me explain:
Machine a):
Lightroom is updated to the latest version 6.14. When I go to Help at the upper panel, I can chose to sign out from my Adobe account.
I can do that and everything works, as before. I can close LR and restart, and everything is fine. This is, what I would expect, as I am a perpetual licence user.
Machine b):
Lightroom is still on 6.13. However; when I try to sign out here from my Adobe account I get a warning that if I do so, my software is going to be deactivated, and I would need to activate it again on restart. And this is, what happens. If I close LR and restart, I am asked to sign in to my account, and then I am offered a 30-day trial or I can directly activate it by typing in my serial number. This works, but then of course I am signed in again.
So; long story short; why is the software behaving such differently on both machines? Why do I need to always be signed in on machine b), although I own the perpetual licence?
Which behaviour is the correct one?
Thx
Exact Lightroom Version (Help menu > System Info): 6.13
Dear all,
I have some problems with my installation and I am trying to figure out the source for it; maybe this discussion here can help.
So; I am an owner of LR6 with a perpetual licence.
I have got it running on two machines. However; the installations show a different behaviour when it comes to being signed in to your Adobe account.
I really would like to know, which of those behaviours is the typical.
So; let me explain:
Machine a):
Lightroom is updated to the latest version 6.14. When I go to Help at the upper panel, I can chose to sign out from my Adobe account.
I can do that and everything works, as before. I can close LR and restart, and everything is fine. This is, what I would expect, as I am a perpetual licence user.
Machine b):
Lightroom is still on 6.13. However; when I try to sign out here from my Adobe account I get a warning that if I do so, my software is going to be deactivated, and I would need to activate it again on restart. And this is, what happens. If I close LR and restart, I am asked to sign in to my account, and then I am offered a 30-day trial or I can directly activate it by typing in my serial number. This works, but then of course I am signed in again.
So; long story short; why is the software behaving such differently on both machines? Why do I need to always be signed in on machine b), although I own the perpetual licence?
Which behaviour is the correct one?
Thx