• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • Stop struggling with Lightroom! There's no need to spend hours hunting for the answers to your Lightroom 6 questions. All the information you need is in Adobe Lightroom 6 - The Missing FAQ!

    To help you get started, there's a series of easy tutorials to guide you through a simple workflow. As you grow in confidence, the book switches to a conversational FAQ format, so you can quickly find answers to advanced questions. When you upgrade to subscription, there's also a Lightroom Classic version available.

Lightroom 5 won’t open

enquiries_2

New Member
Joined
Jun 13, 2021
Messages
6
Lightroom Version
5
Operating System
  1. macOS 10.15 Catalina
Please help lightroom 5 on my Mac it crashed and now I can’t get it to open at all and all
My work
Is on it ?? Help
 
Joined
Sep 29, 2007
Messages
23,136
Location
Isle of Wight, UK
Lightroom Experience
Power User
Lightroom Version
Cloud Service
Lightroom 5 isn’t supported on Catalina, it’s way too old. Did you update your operating system recently? Or what’s changed?

The good news is that current Lightroom Classic versions will have no trouble running on Catalina and opening your catalog. The downside is the current versions are a paid subscription, not free. So let’s see if we can get to the bottom of what’s up first.
 

enquiries_2

New Member
Joined
Jun 13, 2021
Messages
6
But it has been working fine for months on Catalina I have not updated my operating system and I need to get ito my work asap - i hop eit is all still there?
 
Joined
Nov 5, 2017
Messages
1,444
Location
UK
Lightroom Experience
Power User
Lightroom Version
Classic
If you mean Adobe, they haven't supported Lr5 for 6 years, so that's unlikely to help. And as Victoria mentioned, such old versions of Lightroom (Lr6 the same) simply aren't designed to work on the later OS from Apple (Catalina on support 64-bit only Apps).

Telling us what actually happened / happens when you try and launch might mean we can give some suggestions.
 

enquiries_2

New Member
Joined
Jun 13, 2021
Messages
6
ive been told that lightroom 5 wont work with catalania on a mac and that it will eentually not open dn that is what has happened - i need to unistall lightroom 5 adn re istll new one - people on phone are useless
 

enquiries_2

New Member
Joined
Jun 13, 2021
Messages
6
If you mean Adobe, they haven't supported Lr5 for 6 years, so that's unlikely to help. And as Victoria mentioned, such old versions of Lightroom (Lr6 the same) simply aren't designed to work on the later OS from Apple (Catalina on support 64-bit only Apps).

Telling us what actually happened / happens when you try and launch might mean we can give some suggestions.
ive been told that lightroom 5 wont work with catalania on a mac and that it will eentually not open dn that is what has happened - i need to unistall lightroom 5 adn re istll new one - people on phone are useless
 

enquiries_2

New Member
Joined
Jun 13, 2021
Messages
6
ive been told that lightroom 5 wont work with catalania on a mac and that it will eentually not open dn that is what has happened - i need to unistall lightroom 5 adn re istll new one - people on phone are useless
i need to talk to somone as worried about loosing all my work - excuse typos as i am getting v stressed
 
Joined
Nov 5, 2017
Messages
1,444
Location
UK
Lightroom Experience
Power User
Lightroom Version
Classic
It's what Victoria said in her reply to you. As mentioned, Adobe simply haven't supported Lr5 for 6 years - that's not the fault of their people on the phone.

Lightroom Classic will take older catalogs (assuming they are working) and convert them to the latest version (which is fully compatible with Catalina and Big Sur). The Plan I suggest is the Photography Plan (20GB), it includes Photoshop too. You can get them on a 7-day trial to check you're happy with them.
 
Joined
May 12, 2011
Messages
3,537
Location
Canada
Lightroom Experience
Advanced
Lightroom Version
Classic
Rather than panicking, could you tell us exactly what happens when you try to open Lightroom? Does it give you an error message?

f(If it's telling you that another process has your catalogue open, you need to go to the folder that holds your catalogue and delete the file that has a ".lock" extension and then open Lightroom. )
 
Joined
Jun 20, 2009
Messages
18,367
Location
Houston, TX USA
Lightroom Experience
Power User
Lightroom Version
Cloud Service
I agree with Hal. Because you have an obsolete unsupported app on an older operating system, you need to tell us in some detail exactly what happened when the computer crashed and what happens when you try to open you Lightroom catalog. Also, it would be helpful to tell us about what backup procedures you use to protect your catalog file and image files.

Since Adobe no longer provides support for your obsolete version, the only help that you will get is through the user led support forum.
 
Top