- Joined
- Jun 8, 2012
- Messages
- 2,439
- Location
- Brisbane, Australia
- Lightroom Experience
- Advanced
- Lightroom Version
- Classic
I have been having this issue since updating to 4.2.
Always occurs about 30 minutes into my Lightroom session.
No particular command is an obvious culprit.
I will click on a slider, or whatever, and the mouse cursor will freeze.
NOTHING I can do will restore the system and the only recourse is to use the power switch to turn the system off and then reboot.
To reiterate once the mouse freezes it is all over and nothing more can be done since neither the mouse nor the keyboard will then respond.
Waiting five minutes or five hours makes no difference.
Reinstalling 4.2 has not made a jot of difference.
As you can see from my system specs there should not be any real hardware spec issues.
Certainly Photoshop runs like a dream.
I am not experinacing this issue on a 32-bit version of 4.2 running on a poorly specified laptop with Vista as its OS.
To say that this is merely frustrating does not cover it since in every other way I am very impressed by the performance of 4.2. 4.2 is very quick and responsive - until it freezes.
Perhaps someone with a bit more expertise than me has some ideas about how Lightroom interacts with the hardware and OS could advise because it seems likely that that is where the solution resides.
Tony Jay
Always occurs about 30 minutes into my Lightroom session.
No particular command is an obvious culprit.
I will click on a slider, or whatever, and the mouse cursor will freeze.
NOTHING I can do will restore the system and the only recourse is to use the power switch to turn the system off and then reboot.
To reiterate once the mouse freezes it is all over and nothing more can be done since neither the mouse nor the keyboard will then respond.
Waiting five minutes or five hours makes no difference.
Reinstalling 4.2 has not made a jot of difference.
As you can see from my system specs there should not be any real hardware spec issues.
Certainly Photoshop runs like a dream.
I am not experinacing this issue on a 32-bit version of 4.2 running on a poorly specified laptop with Vista as its OS.
To say that this is merely frustrating does not cover it since in every other way I am very impressed by the performance of 4.2. 4.2 is very quick and responsive - until it freezes.
Perhaps someone with a bit more expertise than me has some ideas about how Lightroom interacts with the hardware and OS could advise because it seems likely that that is where the solution resides.
Tony Jay